Director, Health Systems Sales

About the role

Zocdoc is on a mission to patient access to healthcare, making it easier for people to find and book care. As the Director of Health Systems Sales, you will be a key driver in expanding Zocdoc's presence within the healthcare industry by building strategic partnerships with major health systems across the United States. Your role will involve leading a dedicated sales team focused on enterprise healthcare clients, developing and executing sales strategies, and working closely with internal teams to ensure the delivery of value to our clients. You will be responsible for shaping the company's approach to large-scale healthcare organizations, fostering long-term relationships, and contributing to the company's growth objectives. This position offers an to influence healthcare delivery at a systemic level while leading a high-performing sales organization.

Key facts

What you'll do

• Lead and manage a sales team responsible for acquiring new enterprise health system clients and maintaining existing relationships.
• Develop comprehensive strategic sales plans tailored to the healthcare industry, aligning with Zocdoc's overall growth objectives.
• Mentor and coach sales team members on best practices in enterprise account management, complex negotiations, and executive engagement.
• Build and nurture relationships with senior executives within health systems, including CEOs, CIOs, CFOs, and other key decision-makers, to identify partnership opportunities.
• Design and implement structured processes for sales forecasting, pipeline management, account planning, and performance reviews to ensure consistent achievement of sales targets.
• data analytics and market intelligence to recognize trends, identify new opportunities, and refine sales strategies for maximum impact.
• Recruit, onboard, and develop top sales talent, fostering a high-performance culture focused on results and professional growth.
• Collaborate closely with cross-functional teams such as Customer Success, Technical Sales, Product, Marketing, and Implementation to ensure onboarding and ongoing customer satisfaction.
• Translate complex healthcare business challenges into clear strategic priorities and actionable sales initiatives.
• Develop repeatable commercial processes and organizational capabilities that can scale as the company grows, ensuring sustainable success.
• Monitor industry developments and competitor activities to maintain a competitive edge in the healthcare sales landscape.
• Represent Zocdoc at industry events, conferences, and meetings to enhance brand visibility and establish strategic alliances.

Requirements

• A minimum of 7 years of progressive sales leadership experience, with a proven track record managing enterprise sales teams within healthcare or related sectors.
• Demonstrated success in selling complex solutions to health systems, academic medical centers, large healthcare organizations, or similar entities.
• Experience leading a sales organization through periods of growth, organizational change, or transformation.
• Strong coaching and leadership skills, with a history of developing high-performing sales teams.
• Expertise in strategic account planning, navigating complex purchasing cycles, and closing large deals.
• Excellent executive presence and communication skills, with the ability to influence senior stakeholders and internal teams.
• Data-oriented mindset, with experience using analytics to inform decision-making and optimize sales performance.
• Ability to balance immediate revenue generation with long-term relationship building and strategic positioning.
• Collaborative leadership style, capable of aligning cross-functional teams around shared goals.
• Bachelor's degree is required; an advanced degree (MBA or similar) is preferred.

Nice to have

• Prior experience in healthcare technology or digital health sectors.
• Familiarity with CRM tools and sales enablement platforms to streamline sales processes.
• Knowledge of healthcare regulations and compliance issues, such as HIPAA or other relevant standards.

Skills & tools

• Strong analytical skills with proficiency in data-driven decision-making.
• Excellent communication, negotiation, and interpersonal skills.
• Ability to build and maintain relationships with diverse stakeholders, including C-suite executives and healthcare professionals.
• Strategic thinking and planning capabilities, with a focus on execution.
• Proficiency in using CRM systems and sales analytics tools to track performance and forecast sales.

Practical notes

• This position is open to candidates requiring visa sponsorship.
• The role offers a competitive salary within the specified range, complemented by a comprehensive benefits package.
• The position is on-site, based in the USA, with the possibility of remote work depending on candidate location and company policies.
• Candidates should be prepared to engage in industry events, conferences, and meetings to promote Zocdoc's offerings and build strategic relationships.
• The successful candidate will be expected to work closely with internal teams to ensure alignment on sales strategies and customer success initiatives.
• The role provides an excellent opportunity to influence healthcare delivery and improve patient access through innovative sales and partnership strategies.