Staff Software Engineer, Spend Management

About the role

In this position, you will be a vital part of Zocdoc's Spend Management team, responsible for developing and enhancing the platform that enables healthcare providers to manage their budgets through self-service controls. You will lead the technical development of features that improve spend tracking, budget enforcement, and financial accuracy. Your work will directly influence the reliability and integrity of Zocdoc's financial systems, ensuring that healthcare providers and patients experience a trustworthy marketplace. As a Staff Software Engineer, you will collaborate closely with product managers, designers, and other engineers to deliver scalable, secure, and innovative solutions that meet business needs and improve user experience.

Key facts

What you'll do

• Take ownership of the technical vision and architecture for the Spend Management platform, ensuring it is scalable, reliable, and secure.
• Design and develop core features such as flexible budget controls, spend limits, and the Budget Settings experience that empower healthcare providers to manage their financials effectively.
• Collaborate with cross-functional teams including product managers, designers, and data analysts to translate business requirements into technical solutions.
• Implement robust safeguards, observability, and monitoring to maintain high system reliability and prevent financial discrepancies.
• Lead efforts to improve the accuracy and consistency of financial transactions, ensuring compliance with industry standards and internal policies.
• Mentor and review code contributions from other engineers, fostering best practices in coding, testing, and deployment.
• Incorporate generative AI tools into the platform to enhance functionalities such as spend recommendations, fraud detection, and AI-driven insights, leveraging the latest advancements in AI technology.
• Participate in planning sessions, technical discussions, and sprint reviews to continuously refine the platform's capabilities and performance.
• Advocate for security, data privacy, and compliance standards in all aspects of system design and implementation.
• Drive innovation by exploring new technologies and approaches that can improve the platform's efficiency and user experience.
• Contribute to documentation, technical specifications, and knowledge sharing within the team to promote a culture of continuous learning.
• Work proactively to identify potential system bottlenecks or vulnerabilities and implement solutions to mitigate risks.
• Support the onboarding of new team members and foster a collaborative, inclusive team environment.

Requirements

• Minimum of 2 years of experience working with .NET and AWS cloud services, demonstrating a strong understanding of cloud-based architectures.
• Proven experience in designing, developing, and scaling back-end systems, especially in financial or spend management contexts.
• Experience integrating generative AI tools into software workflows to enhance product features and operational efficiency.
• Strong knowledge of building reliable, accurate financial transaction systems with safeguards and observability.
• Ability to translate complex business requirements into scalable technical solutions.
• Excellent problem-solving skills and a proactive, entrepreneurial approach to tackling challenges.
• Strong communication skills to effectively collaborate with cross-functional teams and stakeholders.
• Demonstrated commitment to respectful, inclusive, and ethical work practices.
• Ability to work effectively in a fast-paced environment with changing priorities.
• Familiarity with security standards, compliance, and best practices in financial systems is a plus.
• Experience working with APIs, microservices, and distributed systems is desirable.

Nice to have

• Experience in mentoring or leading engineering teams, fostering growth and knowledge sharing.
• Knowledge of healthcare or fintech industry standards and regulations.
• Prior experience working in a startup or high-growth environment.
• Familiarity with data privacy laws and compliance frameworks relevant to financial data.

Skills & tools

• Proficiency in .NET and AWS cloud services.
• Familiarity with generative AI technologies and their integration into enterprise systems.
• Strong coding skills and architectural design capabilities.
• Experience with CI/CD pipelines, containerization, and automation tools.
• Knowledge of database systems, both SQL and NoSQL, for managing financial data.
• Ability to work with collaborative development tools such as Git, Jira, and Confluence.

Practical notes

• Visa sponsorship is available for qualified candidates, supporting international applicants to join the team.
• The role offers a comprehensive benefits package, including a flexible work environment, unlimited vacation, and paid parental leave.
• Health insurance coverage is included, along with wellness programs and a 401(k) plan with employer matching.
• The base salary for this role ranges from $176,000 to $264,000 USD, depending on experience and qualifications.
• The position is based on-site in New York, NY, with the possibility of remote work options.
• The company emphasizes a culture of diversity, inclusion, and respect, fostering a supportive environment for all employees.
• Candidates are encouraged to apply if they are passionate about building reliable financial systems and leveraging AI to innovate in healthcare technology.

About us

Zocdoc is a leading digital health marketplace dedicated to simplifying the process for patients seeking care. Our platform enables millions of users to find and book appointments with in-network healthcare providers, compare options based on verified reviews, and schedule visits online. Since our founding in 2007, our mission has been to empower patients and improve healthcare experiences through innovative technology. We are committed to building diverse teams that reflect the communities we serve and fostering an inclusive work environment free from discrimination. Our goal is to create a better healthcare experience for everyone, and we believe that diverse perspectives and collaborative innovation are key to achieving this vision.