Account Director, Large Provider Groups

About the role

In this position, you will take charge of a select group of Zocdoc's most significant and strategic provider partners. As an Account Director, your role will involve acting as a trusted advisor to executive stakeholders, fostering long-term commercial growth. You will gain an in-depth understanding of your clients' businesses, identify areas for partnership expansion, and implement strategic account plans that deliver enduring value for both your clients and Zocdoc. As the company continues to enhance its Large Provider Group segment, your contributions will be vital in shaping the future of the strategic account organization.

Key facts

What you'll do

• Develop and implement account strategies that align with revenue targets, ensuring that goals are met or exceeded.
• Cultivate strong relationships with executive leaders from large provider groups to understand their business objectives and position Zocdoc as a key strategic partner.
• Conduct client meetings both virtually and in-person, maintaining a high level of engagement and responsiveness.
• Set a benchmark for excellence within your peer group by exemplifying high standards and showcasing effective practices.
• Provide transparency to Zocdoc leadership regarding progress toward goals through regular pipeline reviews and tracking of key performance metrics, while proactively addressing potential risks.
• Serve as both an external and internal ambassador for Zocdoc, representing the Large Provider Group business with professionalism and integrity.
• data analytics to derive actionable insights that inform client strategies and drive growth.
• Collaborate closely with internal teams, acting as a central figure to coordinate efforts and ensure alignment across various departments.
• Identify opportunities for expanding partnerships and enhancing the value proposition for clients.
• Travel frequently to strengthen relationships with clients and foster in-person connections.
• Navigate complex and ambiguous situations with innovative solutions and a proactive mindset.
• Continuously seek to understand the evolving landscape of healthcare and how Zocdoc can adapt to meet the needs of its clients.

Requirements

• A minimum of 10 years of experience in enterprise sales, with a proven history of achieving ambitious growth targets.
• At least 5 years of recent experience in programmatic advertising within an advertising technology firm or a dual-sided marketplace.
• Demonstrated success in managing and growing a portfolio of accounts generating over $20 million in annual revenue.
• Extensive experience in handling a small number of large, strategic enterprise accounts, with a deep understanding of clients' business goals and growth strategies.
• Proven ability to sell large enterprise solutions in a collaborative team environment, working alongside various internal stakeholders such as Customer Success, Technical teams, and Finance.
• An entrepreneurial mindset with a strong inclination towards taking initiative and driving action.
• Experience managing large enterprise accounts independently, with minimal oversight.
• Exceptional communication skills, with a commitment to keeping all stakeholders informed through various communication channels.

Nice to have

• Experience in the healthcare industry or a strong understanding of healthcare dynamics.
• Familiarity with data analytics tools and methodologies to drive insights and inform strategies.
• Previous experience in a fast-paced startup environment.
• A network of contacts within the healthcare sector that can be leveraged for business development.
• Knowledge of digital marketing strategies and their application in healthcare.

Skills & tools

• Proficiency in CRM software and data analytics tools.
• Strong presentation and negotiation skills.
• Ability to analyze market trends and adapt strategies accordingly.
• Excellent organizational skills and attention to detail.
• Capability to work collaboratively across teams and departments.

Practical notes

• Zocdoc offers a flexible work environment with unlimited vacation days.
• Employees benefit from comprehensive health coverage, including medical, dental, and vision plans.
• A 401(k) plan with employer matching is available to support your retirement savings.
• The company promotes wellness through a corporate wellness program and offers sabbatical leave for employees with over five years of service.
• Paid parental leave and family planning reimbursement are part of the benefits package, along with cell phone reimbursement.
• Zocdoc fosters a sense of community through Employee Resource Groups and ZocClubs, enhancing employee engagement and belonging.
• The company is recognized as a Great Place to Work, reflecting its commitment to a positive workplace culture.

META

Company: Zocdoc

Title: Account Director, Large Provider Groups

Listed

location: USA Remote