Jr. Website Planning Specialist

About the Role

You will plan and manage website design projects, taking ownership of end to end project execution from initial concept to final launch. Approximately 45 percent of your day will be dedicated to creating detailed specifications and outlining project requirements while integrating modern UX best practices and aesthetic principles. You will organize and manage project timelines, communicate schedules clearly to internal team members, and ensure every project is completed on time, within scope, and aligned with specific client goals. Troubleshooting issues as they arise will be a core responsibility, requiring clear communication and creative problem solving to keep projects moving forward smoothly. You will manage multiple projects and deadlines simultaneously, using strong organization and time management skills to maintain momentum and meet expectations. About 35 percent of your day will involve communicating directly with clients, serving as the primary point of contact and asking strategic questions to understand their goals and needs. You will recommend best practices and build relationships based on trust and rapport, actively contributing to our high client satisfaction rate. The remaining 20 percent of your time will focus on testing and evaluating website performance during builds and after launch. You will perform quality assurance testing, evaluate website functionality and user experience, and ensure all projects meet defined standards before going live.

Key facts

What you'll do

Plan and manage website design projects from initial concept through final launch, overseeing all project phases with attention to detail.

Create and outline specifications for website build projects, integrating UX best practices and design principles to ensure a strong user experience.

Organize and manage project timelines, communicating schedules clearly to internal team members to maintain alignment and accountability.

Ensure projects are completed on time, within scope, and in direct alignment with stated client goals and business objectives.

Troubleshoot issues as they arise, using clear communication and creative problem solving to address roadblocks and keep projects on track.

Manage multiple projects and deadlines concurrently, using strong organization and time management skills to prioritize tasks effectively.

Serve as the direct point of contact for clients, asking strategic questions to uncover goals and needs while recommending best practices.

Contribute to high client satisfaction rates by providing proactive support, clear updates, and building trust based on rapport and reliability.

Perform quality assurance testing during website builds and launches, checking functionality, design, and user experience elements.

Evaluate website performance, functionality, and user experience to ensure standards are met and opportunities for improvement are identified.

Requirements

You possess a Bachelor's Degree, and all majors are welcome to apply for this entry level opportunity in project management.

You are an upcoming graduate or have recently earned a degree, and we actively interview and hire candidates up to one year before graduation.

You have a minimum GPA of 3.4, demonstrating consistent academic effort and dedication throughout your studies.

You have prior part time, summer job, or internship experience in any field, showing early exposure to professional environments.

You possess strong verbal communication skills, allowing you to convey ideas clearly and confidently in discussions and presentations.

You have well developed written communication skills, enabling you to craft clear documentation and professional correspondence.

You have customer service experience in any industry, helping you understand client needs and respond with empathy and professionalism.

You demonstrate presentation skills, able to share progress, insights, and recommendations in a structured and engaging manner.

You show an interest in digital marketing concepts, though this is not required, as we provide comprehensive training in relevant tools and strategies.

You have a basic understanding of project management principles or related exposure, which will be built upon through structured learning paths.

Nice to have

Any prior digital marketing experience is appreciated as a bonus, helping you understand campaign structures and audience targeting early on.

Previous project management experience, even in academic or volunteer settings, is valued as a helpful but not mandatory foundation.

Comfort with tools such as Excel, Google Suite, basic HTML, CSS, or UX concepts is noted as an advantage that supports faster onboarding.

An eye for aesthetically pleasing websites, combined with organized thinking and a proactive approach to problem solving, aligns well with team expectations.

Practical notes

This is a full time position based in person at our riverside campus in Harrisburg, Pennsylvania, with no current remote options outlined.

In person presence is expected, and this location provides direct access to team collaboration and on site training resources.

The engagement is structured as a long term career track, with defined promotional pathways and regular feedback sessions to support ongoing development.

No specific visa sponsorship details, exact travel requirements, or firm deadlines are outlined in the available source information.