Jr. Digital Project Specialist

About the Role

You will plan and manage website design projects, taking ownership of end to end delivery for client builds. Approximately 45 percent of your day will be dedicated to creating detailed specifications and integrating UX best practices into every site outline you produce. You will organize and manage project timelines while clearly communicating schedules to internal team members and stakeholders. Troubleshooting issues will become a core part of your routine, requiring you to use clear communication and creative problem solving under tight deadlines. You will manage multiple projects and deadlines at once, relying on strong organization and time management to keep everything on track. About 35 percent of your day will involve serving as the direct point of contact for clients, where you ask strategic questions to understand their goals and recommend best practices. You will contribute to high client satisfaction by providing proactive support and building relationships based on trust and clear communication. The remaining 20 percent of your time will focus on testing and evaluating website performance, ensuring functionality and user experience meet strict standards before launch.

Key facts

What you'll do

Plan and manage website design projects from initial concept through final delivery, ensuring alignment with client objectives.

Create and outline detailed specifications for website build projects, integrating UX best practices into every requirement you document.

Organize project timelines using structured tools, and communicate schedules clearly to internal team members and stakeholders.

Ensure projects are completed on time, within scope, and in alignment with client goals through consistent monitoring and adjustments.

Troubleshoot issues as they arise, applying clear communication and creative problem solving to keep projects moving forward.

Manage multiple projects and deadlines simultaneously, using strong organization and time management to prioritize tasks effectively.

Serve as the direct point of contact for clients, asking strategic questions to uncover goals and recommending best practices that support their business.

Contribute to high client satisfaction by providing proactive support and building relationships based on trust and rapport.

Perform quality assurance testing during website builds and launches, checking functionality, design, and user experience.

Evaluate website performance, functionality, and user experience to ensure standards are met before each project goes live.

Requirements

You hold a Bachelor's Degree, and all majors are welcome to apply for this entry level opportunity.

You are either currently near graduation or have already earned your degree with a GPA of 3.4 or above.

Upcoming grads are encouraged to apply, and the team interviews and hires up to a year in advance of graduation.

You have prior part time, summer job, or internship experience in any field, which helps demonstrate professional readiness.

You possess strong verbal communication skills, allowing you to speak clearly with clients and team members in meetings.

You have well developed written communication skills, which help you craft clear project documentation and email correspondence.

You have previous customer service experience in any industry, showing you can handle inquiries and support with patience.

You are comfortable with presentation skills, able to share updates and findings in a professional and organized way.

You bring digital marketing experience as a bonus, which helps you understand how websites support broader campaigns.

You have project management experience, even if limited, which gives you a head start on planning and tracking work.

You are detail oriented and have a great eye for aesthetically pleasing websites, noticing design nuances that others might miss.

You are organized, timely, and capable of juggling multiple projects at once without dropping the ball on key deliverables.

You stay current with the web, following new technologies and trends that shape how sites are built and experienced.

You maintain a professional demeanor, demonstrating dependability and self motivation in every task you handle.

You take pride in your work, consistently striving for high quality results in every assignment you complete.

You work with urgency, enjoying the satisfaction of getting things done efficiently and effectively.

You are proactive when solving problems, seeking out solutions before issues escalate or delay progress.

You are a lifelong learner, always looking to stretch your skills and take on new challenges in your role.

You love thinking both creatively and analytically, balancing design intuition with data driven decisions.

You use data to inform choices, ensuring your project decisions are grounded in measurable insights whenever possible.

Nice to have

Experience with Excel or Google Suite, which helps you manage schedules, budgets, and reporting.

Basic HTML or CSS knowledge, or prior UX experience, which supports your ability to review and understand site structures.

Practical notes

This role is based fully in office at the riverside campus in Harrisburg, PA.

Full time engagement with standard working hours applies.

No visa sponsorship information is provided in this listing.

Candidates should be available to start promptly and meet the outlined schedule expectations.