Sales Development Representative

About the role

Sai360 is seeking a Sales Development Representative to join their growing team in a full-time capacity. This role centers on identifying and qualifying potential customers who may benefit from the company's products and services. The representative will build meaningful relationships with prospects and set the stage for successful, long-term sales conversations. You will play an essential part in driving revenue growth by connecting the right solutions with the right businesses at the right time. The Sales Development Representative will work closely with account executives and marketing professionals to ensure a smooth handoff of qualified opportunities. Candidates should expect to grow within the organization as they develop their sales skills and product knowledge over time.

Key facts

What you'll do

1 Research and identify new business opportunities across target industries and markets

2 Reach out to prospective clients through email, phone, and social media channels

3 Qualify leads by understanding their business needs and determining fit with Sai360 offerings

4 Schedule discovery calls and meetings between prospects and senior sales team members

5 Maintain and update a pipeline of potential customers in the company CRM system

6 Collaborate with marketing teams to refine outreach strategies and messaging approaches

7 Attend industry events and networking sessions to expand the company contact base

8 Track and report on daily and weekly activity metrics to management

9 Develop a thorough understanding of Sai360 products and how they address customer challenges

10 Follow up with interested prospects to move them further along the sales process

11 Provide feedback from customer conversations to help improve product positioning

12 Work with account executives to ensure smooth handoffs of qualified opportunities

13 Coordinate with marketing to create personalized outreach content for different prospect segments

14 Continuously refine outreach scripts and messaging based on prospect response patterns and feedback

15 Monitor industry trends and competitor activity to inform prospecting strategies and outreach priorities

16 Maintain accurate records of all prospect interactions and communications in the shared database

Requirements

1 Bachelor degree or equivalent practical experience in business administration or a related field

2 Strong written and verbal communication skills with a keen attention to detail

3 Ability to work independently and manage a high volume of daily outreach activities

4 Comfort with using CRM software and sales productivity tools on a consistent daily basis

5 Minimum one year of hands-on experience in sales, business development, or a related role

6 Self-motivated individual who can take initiative and follow through on assigned tasks reliably

7 Willingness to learn about new industries and adapt messaging to different target audiences

8 Reliable internet connection and a dedicated workspace suitable for a full-time professional role

9 Strong organizational skills and the ability to prioritize tasks in a fast-paced environment

10 Comfortable with a degree of ambiguity and able to adapt to shifting priorities quickly

11 Demonstrated ability to build rapport quickly and establish trust with new contacts

Nice to have

1 Previous experience working in a SaaS or technology company environment is a strong plus

2 Familiarity with established sales methodologies such as MEDDIC or SPIN selling frameworks

3 Background in a specific industry vertical that Sai360 currently serves and actively supports

4 Experience using LinkedIn Sales Navigator or similar prospecting and outreach platforms on a regular basis

5 Experience presenting to small groups or contributing to team sales planning sessions

6 Knowledge of data privacy regulations relevant to sales and customer data handling

Skills & tools

1 Proficiency with customer relationship management platforms like Salesforce or HubSpot

2 Strong command of Microsoft Office or Google Workspace for daily productivity tasks

3 Ability to use email automation tools for outreach campaigns and follow-ups

4 Familiarity with data enrichment and lead generation platforms to improve targeting

5 Comfort with video conferencing tools for virtual meetings and client presentations

6 Basic understanding of sales analytics and reporting dashboards for tracking performance

7 Familiarity with appointment scheduling tools to manage prospect meetings efficiently

8 Basic understanding of sales forecasting and pipeline management principles

Practical notes

1 This is a full-time position with standard business hours, though some flexibility may apply

2 The role reports to the Sales Manager or Director of Sales Development at Sai360

3 Performance is measured by qualified meetings set, pipeline generated, and overall conversion rates achieved

4 Comprehensive onboarding and training will be provided to ensure full familiarity with Sai360 products and sales processes

5 The position may involve some travel to industry conferences or client meetings as needed

6 Sai360 values diversity and encourages applicants from all backgrounds to apply for this role