Technology Account Partner
Job description
About the role
The is responsible for owning the end-to-end success of strategic banking customers by translating their complex needs into actionable intelligence and measurable business outcomes through the Quantexa platform. You will act as the primary strategic advisor, defining and executing account strategies that drive sustained value realization and long-term growth for both the customer and Quantexa. You will leverage deep data and decision intelligence expertise to guide customers in unlocking the full potential of their data assets, ensuring alignment with enterprise-level objectives. You will collaborate seamlessly with cross-functional teams to ensure blueprints are followed and value is realized at every stage of the engagement. You will take ownership of executive relationships, driving governance, renewal, and expansion of key accounts. You will champion the adoption of the Quantexa platform within customer enterprises, ensuring operational integration and realized value. You will contribute to the growth and development of the Technology Account Partner team by providing feedback and insights that shape collective success. This role is based in New York and operates as a full-time engagement.
What you'll do
You will advise customers on the power of their data, demonstrating how the Quantexa platform transforms it into actionable insights and measurable business value. You will understand key deployment options and decisions at an enterprise level, guiding customers and internal teams to deliver the right solution for each challenge. You will act as a core member of the account team for selected strategic banking customers, defining and executing account strategies that drive sustained business value. You will take ownership of defining the strategy and vision for decision intelligence across the entire customer enterprise for strategic banking clients. You will collaborate with Product, Delivery, and strategic partners to ensure alignment with customer goals, adherence to Quantexa blueprints, and successful value realization across the discovery, delivery, and proving stages. You will ensure the operational adoption of the Quantexa platform within customer teams. You will own and manage key executive relationships, ensuring appropriate governance while driving renewal and expansion of customer engagements. You will support the growth and development of the Technology Account Partner team within Quantexa.
Requirements
You have a dedication to understanding customer needs and aligning with both broader business objectives and detailed challenges. You have the ability to communicate confidently with senior-level business and technology stakeholders, helping customers define strategic roadmaps to maximize the value of Quantexa products. You possess deep expertise in banking, including data management, financial crime, risk management, fraud detection, or customer intelligence. You have platform implementation experience, an understanding of customer challenges, and credibility backed by proven results. You have significant experience in building and nurturing executive-level relationships. You have the ability to become a trusted advisor and primary point of contact for customers, who are confident in your commitment to their success. You have an analytical mindset with the ability to evaluate challenges from multiple perspectives. You have a collaborative nature, experience in consulting roles, and skill in working with both internal teams and customers to deliver value.
Nice to have
You have significant experience in a Client Partner role or a comparable consulting, customer-facing, or enterprise sales position. You have enterprise software/services selling or implementation/delivery skills. You have experience implementing, running, or using data and technology platforms in the banking sector. You have experience defining and executing against a long-term vision and roadmap. You have demonstrated, credible product and technology expertise in banking. You have the ability to develop and manage relationships at the executive level. You are willing and able to travel as required.
Our perks and quirks
What makes you Q will help you to realize your full potential, flourish and enjoy what you do, while being recognized and rewarded with our broad range of benefits. Quantexa fosters a culture where great things happen when people come together in the pursuit of excellence. The company is about growth that extends beyond the bottom line, creating an environment where people feel empowered to do their best work. Collaboration spans continents and time zones, connecting over 41 colleagues from ethnic or religious minority backgrounds and 20 languages across 47 nationalities. You will find a dedicated focus on understanding customer needs and aligning with business objectives while communicating confidently with senior stakeholders. The role requires deep expertise in banking, including data management, financial crime, risk management, fraud detection, or customer intelligence, coupled with platform implementation experience and proven credibility. Success in this position depends on the ability to build and nurture executive-level relationships and develop a trusted advisor mindset. An analytical approach, collaborative consulting experience, and the capacity to work with internal and external teams are essential. The position values the ability to provide clear, actionable customer feedback to shape product and process improvements. You will contribute to team growth while operating with a commitment to collective success. The compensation package includes a salary range based on location, experience, and role responsibilities, along with annual leave, national holidays, and your birthday off. Additional benefits feature a 100% 401k match up to 5 percent, comprehensive leave policies, extensive benefits coverage including mental health and fitness reimbursements, tax-advantageous options like commuter benefits and dependent care, regularly benchmarked salaries, a Volunteer Day, work from home equipment, a free subscription to meditation and relaxation apps, continuous training and development opportunities, and a commitment to volunteer time.