Technical Consultant Internship

About the role

As a Technical Consultant Intern at Piano, you will have the opportunity to work closely with a dynamic team dedicated to delivering innovative solutions in the digital content and subscription management space. This internship is designed for individuals who are eager to learn about the intersection of technology and business, particularly in how technical solutions can enhance user experiences and drive revenue. You will gain hands-on experience in consulting, problem-solving, and client engagement, all while being part of a forward-thinking organization that values creativity and collaboration.

Key facts

What you'll do

• Collaborate with senior consultants to understand client needs and assist in the development of tailored technical solutions that meet those requirements.
• Participate in client meetings and presentations, providing insights and support to help articulate the value of Piano's products and services.
• Assist in the configuration and implementation of Piano's software solutions, ensuring they align with client specifications and business goals.
• Conduct thorough testing of software implementations to identify and resolve any issues before going live, ensuring a seamless transition for clients.
• Create and maintain comprehensive documentation for technical processes, user guides, and best practices to facilitate knowledge sharing within the team.
• Analyze client feedback and usage data to identify areas for improvement in the software and suggest enhancements to the product development team.
• Support the onboarding process for new clients, providing training and resources to ensure they are equipped to use Piano's solutions effectively.
• Stay updated on industry trends and emerging technologies to contribute fresh ideas and innovative approaches to client projects.
• Work closely with cross-functional teams, including product management and engineering, to relay client needs and influence product development.
• Participate in internal training sessions and workshops to enhance your technical skills and knowledge of Piano's offerings.
• Engage in problem-solving activities, helping to troubleshoot and resolve technical issues that clients may encounter.
• Contribute to team meetings and brainstorming sessions, sharing your insights and perspectives to foster a collaborative work environment.

Requirements

• Currently pursuing a degree in Computer Science, Information Technology, Business, or a related field.
• Strong analytical and problem-solving skills, with the ability to think critically about technical challenges.
• Excellent verbal and written communication abilities, capable of conveying complex information clearly and concisely.
• Familiarity with software development processes and methodologies, such as Agile or Scrum, is a plus.
• Basic understanding of web technologies, including HTML, CSS, and JavaScript, to facilitate discussions with technical teams.
• Experience with data analysis tools or programming languages (e.g., SQL, Python) is advantageous.
• Ability to work independently and as part of a team, demonstrating initiative and a proactive approach to tasks.
• Strong organizational skills, with the ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• A passion for technology and a desire to learn more about the digital content industry.

Nice to have

• Previous internship or work experience in a technical consulting or client-facing role.
• Familiarity with content management systems (CMS) and digital marketing tools.
• Understanding of subscription-based business models and revenue generation strategies.
• Experience with project management tools such as JIRA or Trello.
• Knowledge of data privacy regulations and best practices in the digital space.

Skills & tools

• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) for documentation and presentations.
• Familiarity with collaboration tools such as Slack, Zoom, or Microsoft Teams for effective communication.
• Basic knowledge of customer relationship management (CRM) software to support client interactions.
• Understanding of version control systems like Git for collaborative software development.

Practical notes

• This internship is based in Merignac, Bordeaux, and may require occasional travel to client sites or company events.
• The duration of the internship is flexible, with a preference for candidates available for at least 3-6 months.
• Candidates should be prepared to work in a dynamic environment where adaptability and a willingness to learn are essential.

META

Company: Piano

Title: Technical Consultant Internship

Listed

location: Merignac, Bordeaux

Job type: Internship

Apply URL: https://piano.bamboohr.com/careers/738

Tags: Internship