Platform Engineering Manager - Trust Infrastructure

About the role

Nex Health is seeking a Platform Engineering Manager to lead our Trust Infrastructure team. This position is pivotal in ensuring the reliability and security of our platform, which serves healthcare providers and patients alike. The ideal candidate will possess strong leadership skills, a deep understanding of platform engineering, and a passion for building robust infrastructure. You will be responsible for guiding a team of engineers, fostering a culture of innovation, and driving the continuous improvement of our systems.

Key facts

What you'll do

• Lead a talented team of engineers focused on the development and maintenance of our Trust Infrastructure, ensuring high availability and performance.
• Collaborate with cross-functional teams to define and implement best practices for platform reliability and security.
• Drive the architectural vision for our infrastructure, focusing on scalability and resilience to meet the growing demands of our users.
• Oversee the deployment and monitoring of infrastructure components, ensuring they align with industry standards and compliance requirements.
• Mentor and develop team members, fostering a culture of continuous learning and improvement within the engineering team.
• Implement and manage CI/CD pipelines to streamline the development process and enhance deployment efficiency.
• Analyze system performance metrics and troubleshoot issues to ensure optimal operation of the platform.
• Engage with stakeholders to gather requirements and translate them into technical specifications for the engineering team.
• Stay updated on industry trends and emerging technologies to ensure our infrastructure remains competitive and innovative.
• Participate in incident response and post-mortem analysis to improve system reliability and prevent future issues.
• Advocate for a security-first approach in all engineering practices, ensuring that our platform remains secure against evolving threats.
• Contribute to the development of internal tools and processes that enhance team productivity and system performance.

Requirements

• A minimum of 5 years of experience in platform engineering or a related field, with a focus on infrastructure management.
• Proven experience in leading engineering teams and managing complex projects in a fast-paced environment.
• Strong knowledge of cloud platforms such as AWS, Azure, or Google Cloud, including experience with infrastructure as code (IaC) tools.
• Familiarity with containerization technologies, such as Docker and Kubernetes, and their application in production environments.
• Experience with CI/CD tools and practices, demonstrating a commitment to automation and efficiency.
• Excellent problem-solving skills and the ability to troubleshoot complex technical issues.
• Strong communication skills, with the ability to convey technical concepts to non-technical stakeholders.
• A solid understanding of security best practices and compliance standards in the healthcare industry.
• Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent practical experience.

Nice to have

• Experience in the healthcare technology sector, particularly in building solutions for healthcare providers.
• Familiarity with monitoring and logging tools, such as Prometheus, Grafana, or ELK stack.
• Knowledge of programming languages such as Python, Go, or Java, and their application in infrastructure management.
• Previous experience with agile methodologies and project management frameworks.

Skills & tools

• Cloud platforms: AWS, Azure, Google Cloud
• Infrastructure as Code: Terraform, CloudFormation
• Containerization: Docker, Kubernetes
• CI/CD tools: Jenkins, GitLab CI, CircleCI
• Monitoring tools: Prometheus, Grafana, ELK stack
• Programming languages: Python, Go, Java

Practical notes

• This position is based in Toronto, Ontario, Canada.
• The salary for this role is competitive and commensurate with experience.
• Candidates must be eligible to work in Canada; visa sponsorship may be available for the right candidate.
• Nex Health values diversity and inclusion and encourages applicants from all backgrounds to apply.
• We offer a comprehensive benefits package, including health insurance, retirement plans, and opportunities for professional development.

Join Nex Health and be part of a team that is transforming the healthcare experience through innovative technology solutions. If you are passionate about building reliable and secure platforms and leading a talented team, we would love to hear from you!