Affiliate EAP Counsellor

About the role

Lyra Health is the leading provider of mental health solutions for employers, reaching more than 20 million people globally and having completed 13 million sessions of mental health care across its network. The organization has published over 20 peer-reviewed studies and delivered measurable outcomes in access, clinical effectiveness, and cost efficiency, with research confirming that its care model helps individuals recover twice as fast and reduces overall healthcare claims costs by 26% each year. Lyra is reshaping how mental health care is delivered through Lyra Empower, the only fully integrated, AI-powered platform that combines the highest-quality care with technology solutions in a single, unified experience. As an Affiliate EAP Counsellor, you would provide therapeutic support to employees and their families through employer partnerships, delivering counselling sessions remotely and contributing to improved mental health outcomes at scale. You would work within Lyra's affiliate network, helping individuals navigate personal and professional challenges while maintaining the clinical standards and care quality that define Lyra's approach to mental health.

Key facts

What you'll do

Provide individual counselling sessions to employees and their dependents enrolled through employer partnerships

Conduct thorough initial assessments to understand client needs and develop appropriate personalised treatment plans

Deliver evidence-based therapeutic interventions aligned with Lyra's clinical standards and established care protocols

Track client progress systematically and document outcomes using the Lyra Empower digital platform

Collaborate with the broader care team to coordinate referrals and ensure continuity of support

Maintain strict confidentiality and adhere to all professional ethical guidelines and regulatory requirements

Participate actively in ongoing clinical development and quality improvement activities within the affiliate network

Support diverse client populations across a range of presenting concerns including anxiety, depression, and workplace stress

Contribute to Lyra's overarching mission of improving access to mental health care at scale

Engage with the AI-powered tools within Lyra Empower to enhance session planning and client monitoring

Communicate effectively with employer partners and internal teams to ensure alignment of care objectives

Uphold the highest standards of professional practice and contribute to positive client experiences

Requirements

Hold a master's or doctoral degree in counselling, psychology, social work, or a closely related field

Possess a valid professional licence or registration to practise as a mental health counsellor in India

Have a minimum of two years of post-licensure clinical experience providing direct counselling services to clients

Demonstrated proficiency in delivering evidence-based therapeutic approaches such as cognitive behavioural therapy and related modalities

Comfortable working with a digital platform and virtual delivery of care in a remote or home-based setting

Strong written and verbal communication skills with the ability to build rapport across diverse client populations

Willingness to maintain thorough clinical documentation and outcome tracking in accordance with Lyra's established standards

A genuine commitment to Lyra's values of clinical excellence, accessibility, and measurable client health outcomes

Nice to have

Experience working with Employee Assistance Programmes or employer-based mental health services is highly valued

Familiarity with the Lyra Empower platform or similar AI-enhanced care management tools is beneficial

Additional certifications in specialised therapeutic modalities such as EMDR or acceptance and commitment therapy

Prior experience supporting culturally diverse or multilingual client populations in a clinical or EAP setting

Background in delivering group-based or workshop-style mental health sessions within an organisational context

Skills & tools

Proficiency in cognitive behavioural therapy and other evidence-based treatment frameworks commonly used in counselling

Familiarity with virtual care delivery platforms and telehealth technologies for remote therapeutic sessions

Experience with clinical documentation and outcome measurement systems to track client progress over time

Strong knowledge of mental health conditions commonly encountered in workplace settings and employee populations

Ability to navigate the Lyra Empower AI-powered platform for session management and client tracking

Understanding of employer-based mental health benefit structures, EAP referral processes, and care coordination workflows

Competence in maintaining electronic health records and ensuring data privacy in digital care environments

Practical notes

an affiliate role, meaning you would work on a flexible, non-full-time basis with Lyra Health rather than as a direct employee

All counselling sessions are delivered remotely, allowing you to practise from any suitable location within India

As an affiliate, you would not be a direct employee of Lyra Health but would operate under a formal affiliate agreement

Lyra Health provides access to a network of mental health professionals and ongoing clinical support resources for all affiliate practitioners

Affiliates are expected to maintain current professional credentials and participate in Lyra's quality assurance and clinical review processes