IT Project Manager/ Senior Project Manager

About the role

The Project Manager at Gradion serves as the primary owner for the complete lifecycle of demanding international IT delivery engagements, encompassing both Dedicated Team arrangements and Fixed-Price project structures. In this client-centric capacity, you will be responsible for ensuring absolute clarity, maintaining complete honesty, and preserving forward momentum throughout every phase of the project journey. You will take ownership of translating initially ambiguous and complex requirements into highly executable, structured plans that are resilient and adaptable. A core part of this role involves proactively anticipating potential risks and strategically guiding clients toward decisions that safeguard project timelines, quality, and budget integrity. You will leverage modern technological tools, with a specific focus on AI, to dramatically improve both your efficiency and the accuracy of your project management outputs. Ultimately, your work will establish the foundational architecture that empowers clients to navigate complex digital shifts and build the next generation of billion-dollar companies with confidence.

Key facts

What you'll do

• Orchestrate comprehensive intake sessions to deeply capture client strategic goals and align all expectations prior to the formal commencement of work.
• Construct highly detailed project structures that meticulously map out features, dependencies, and critical delivery milestones for complex enterprise systems.
• Conduct thorough reviews of progress data and emerging risk signals to ensure stakeholders are consistently informed and enable proactive adjustments to the execution course.
• Coordinate seamless handoffs between design, development, and QA teams to guarantee solutions transition smoothly toward final release and deployment.
• Negotiate necessary scope adjustments with clients in a professional manner, carefully preserving quality standards while adhering strictly to established constraints and timelines.
• Verify all deliverables against the original functional and non-functional requirements, ensuring that comprehensive documentation is produced to support long-term maintenance and widespread adoption.
• Coordinate effectively with external vendors and internal multidisciplinary teams to resolve dependencies swiftly and maintain highly reliable integrated workflows.
• Guide partners through intricate configuration changes, rigorous testing cycles, and controlled rollout activities designed to minimize any potential business disruption.
• Utilize advanced AI tools to automate routine reporting tasks, enhance data analysis for planning purposes, and streamline complex workflow management activities.
• Act as the central communication hub for all project-related information, ensuring that every stakeholder has access to the most current status and context.
• Implement robust change management practices to help client organizations adapt to new processes and technologies being introduced through the project.
• Drive the creation of standardized templates and playbooks that codify project execution best practices for future initiatives.

Requirements

Clients expect a high degree of clarity and transparency; therefore, you must be capable of explaining intricate tradeoffs in plain, easily understandable language and meticulously documenting all key decisions for future reference. You are required to bring a minimum of 3-5 years of demonstrable experience handling complex projects from end to end, including direct exposure to managing strict timelines, detailed budgets, and cross-functional coordination efforts. Fluency in English is absolutely essential to communicate effectively with global clients and to interpret technical documentation without any ambiguity or misunderstanding. You must be entirely comfortable operating within dynamic enterprise environments where standard processes continuously evolve and project priorities frequently shift during active implementation phases. A proven understanding of Artificial Intelligence tools and their specific applications in planning, reporting, and workflow automation within project contexts is a strict requirement for this position. You must possess strong analytical and problem-solving skills to navigate the inevitable challenges that arise during complex digital transformation initiatives. Excellent written and verbal communication skills are non-negotiable as they form the basis of trust with clients and team members. The ability to work independently with minimal supervision while still collaborating effectively within a distributed, international team is crucial for success in this role.

Nice to have

Preferred candidates will have prior experience working specifically within the technology sector, particularly on projects involving digital platforms or deep-tech innovation. Familiarity with the specific domains of AI, data infrastructure, cybersecurity, robotics, or large-scale enterprise platforms will provide a distinct advantage in understanding client needs. Experience working directly with enterprise unicorns or high-growth companies is considered a significant asset for this position. Previous exposure to ISO 27001 certified environments or organizations with rigorous security and compliance standards is highly desirable.

Practical notes

This full-time role is based in Ho Chi Minh City. The selected candidate will work standard office hours as determined by the business needs of international clients, which may occasionally require flexibility to accommodate different time zones. Travel requirements are minimal, primarily focused on local client visits within the Ho Chi Minh City area. No visa sponsorship is available for this position; candidates must possess the necessary right to work in Vietnam. The compensation package is competitive, ranging from 2500 to 3500 USD, reflecting the scope of responsibility and the specialized skill set required for this role.