Business Operations Intern

About the role

You will own the end to end execution of business operations initiatives that directly support how Gradion creates growth and delivers value to clients. Instead of being assigned narrow tasks, you will run projects across Sales, Marketing, and Brand & Community, seeing how each piece connects to the overall business strategy. You will gather and analyze market and opportunity data, turning insights into practical recommendations that teams use to make decisions. You will assist in shaping marketing directions and content ideas, helping campaigns move from concept to live execution with clear impact. You will observe and contribute to how the company builds client relationships and turns conversations into structured proposals and deals. You will use AI tools such as ChatGPT, Claude, and Gemini as core productivity instruments to research, analyze, and prototype solutions quickly. If you are curious, hands on, and ready to learn by doing, you will find this role a practical environment to understand how a technology consulting company operates and to test ideas that could shape how Gradion shows up in the market.

Key facts

What you'll do

Conduct opportunity research and market analysis to identify high potential segments and emerging client needs.

Support market intelligence gathering by collecting and structuring data that turns vague questions into clear insights.

Synthesize research findings into practical business options that teams can use when shaping strategy and prioritizing work.

Assist in developing audience profiles and messaging frameworks that guide how content and campaigns are designed.

Contribute to content ideation and campaign planning, helping concepts move from early notes to structured proposals.

Support the design and execution of marketing initiatives, including channel selection, testing, and performance review.

Help shape public brand and community presence by exploring narratives, touchpoints, and engagement approaches that reinforce trust.

Use AI tools in daily workflows to accelerate research, analysis, and problem solving, turning experimental ideas into tested methods.

Translate client and market feedback into clear recommendations that influence how solutions are positioned and delivered.

Participate in business development activities by organizing information, drafting materials, and preparing inputs for conversations with prospects.

Collaborate with cross functional teams, aligning insights and proposals with Sales, Marketing, and Product perspectives.

Track and document learnings from live projects, turning observations into reusable frameworks for future initiatives.

Support the design of experiments that test hypotheses about markets, messages, and channels, and report on outcomes.

Contribute to internal discussions on growth levers, using data and structured reasoning to challenge assumptions and refine plans.

Requirements

You are enrolled in a degree program and able to commit to a full time internship schedule from Monday to Friday, 9 AM to 6 PM.

You are legally authorized to work in Vietnam and reside in Ho Chi Minh City, with reliable access to the office at Unit No PF-08 on Podium Floor, Sapphire 2 Tower, 92 Nguyen Huu Canh Street, Thanh My Tay Ward, Ho Chi Minh City, Vietnam.

You are comfortable working in a fast paced, dynamic environment where responsibilities change quickly and initiative is required.

You are genuinely curious about how businesses operate and prefer learning by doing rather than waiting for step by step instructions.

You are proactive in turning ideas into action, willing to test concepts, gather feedback, and iterate based on real results.

You have strong analytical skills and can structure ambiguous information into clear insights and recommendations.

You are comfortable using technology and AI tools to support research, analysis, and problem solving.

You communicate clearly in English and Vietnamese, both in writing and during discussions.

Nice to have

Experience with market research, business analysis, or operations related projects that required structured problem solving.

Exposure to marketing, branding, or community initiatives where you contributed ideas or helped execute campaigns.

Basic familiarity with AI tools and an interest in how they can change the way teams work.

Practical notes

Working time: Monday

Friday (9 AM - 6 PM)

Location: Unit No PF-08 on Podium Floor, Sapphire 2 Tower, 92 Nguyen Huu Canh Street, Thanh My Tay Ward, Ho Chi Minh City, Vietnam.

According to Decree No 13 2023 ND CP on protecting personal data PDP, Gradion Vietnam applies the Personal Data Processing Agreement to all candidates to ensure compliance with the decree. By submitting your application to Gradion Vietnam, you agree to allow us to process your provided information in accordance with the Personal Data Processing Agreement that you have carefully read, understood, and agreed to in its entirety at Link.