Sales Development Representative
Job description
About the role
Getwingapp is on a mission to redefine how companies worldwide build their teams and run their operations. The company is searching for a Sales Development Representative to start immediately and contribute to this vision. In this role, you will reach out to potential clients, assess their needs, and arrange meetings for the sales team. The position centers on outbound prospecting and nurturing relationships to drive business growth. You will be a key part of the Wing platform team, helping connect businesses with the tools they need to succeed.
Key facts
What you'll do
Place outbound calls using power dialing and parallel dialing systems to connect with prospective clients.
Leave curated voicemails and follow up with leads through additional outreach attempts.
Qualify business owners and capital group prospects to determine their suitability for the product.
Schedule appointments with qualified prospects and confirm details on the company calendar.
Build and maintain long-term client relationships through regular and consistent follow-up communication.
Escalate qualified opportunities to Account Executives or other senior members of the sales team.
Record all activities and lead statuses accurately within the Salesforce customer relationship platform.
Use omnichannel lead-generation and tracking systems to manage and monitor prospect engagement.
Research and identify new business opportunities by targeting potential client accounts proactively.
Work with team members to refine outreach strategies and improve overall conversion rates over time.
Maintain a healthy pipeline of qualified leads by consistently updating records and tracking progress.
Participate in team meetings and training sessions to stay current on product knowledge.
Requirements
Previous experience as a Sales Development Representative, Appointment Setter, or a similar outbound sales role.
Hands-on experience using the Salesforce customer relationship management platform for daily operations.
Familiarity with Dialpad or comparable power and parallel dialing systems for outbound calling.
Experience working with omnichannel lead-generation and tracking systems to manage prospect pipelines.
Excellent verbal and written communication skills in the English language.
A neutral English accent, with a voice sample required as part of the application process.
Strong prospecting, qualification, and relationship-building skills for effective client engagement.
A self-motivated attitude with the ability to work independently in a fast-paced environment.
Ability to adapt to changing priorities and handle a high volume of outbound calls daily.
Comfortable with technology and quick to learn new software tools and platforms.
Nice to have
Familiarity with additional sales engagement platforms beyond Dialpad and Salesforce is beneficial.
Experience working across multiple time zones for client coverage and scheduling needs.
Background in B2B SaaS or technology sector sales environments is a plus.
Comfort with shifting schedules, including early, late, evening, and occasional weekend shifts.
Understanding of performance metrics and willingness to participate in regular coaching sessions.
Willingness to provide a voice sample and complete assessments as part of the hiring process.
Skills & tools
Power dialing and parallel dialing systems for high-volume outbound calling activities.
Salesforce for maintaining lead records, tracking activities, and managing pipeline status.
Omnichannel lead-generation and tracking platforms for managing multi-channel prospect engagement.
USB headset with noise cancellation for clear and professional call quality.
Computer with at least a 1.8 GHz processor and a minimum of 4GB RAM.
Reliable internet connectivity with at least 25 Mbps for the main service connection.
Backup internet service with at least 10 Mbps to ensure uninterrupted work.
Practical notes
A working webcam and a USB headset with noise cancellation are required hardware.
The main internet connection should be a cable service with at least 25 Mbps speed.
A backup internet service with a minimum of 10 Mbps is also necessary.
The schedule runs from 9:00 AM to 6:00 PM Eastern Time, covering U.S. Eastern to Pacific hours.
Early, late, evening, and occasional Saturday shifts may be part of the work arrangement.
A voice sample is required during the application process for this position.
Only candidates who pass the initial screening will be invited to an assessment and interview.
The company offers a referral program where you can earn up to thirty dollars per successful hire.
The company provides paid training and performance incentives as part of the compensation package.
About the company
Wing is seeking elite talent to join M32 AI (backed by top-tier Silicon Valley VCs), dedicated to building agentic AI for traditional service businesses. Think of it like a startup within a corporate: fast moving and agile, with the stability of a corporate, and zero bureaucracy.