Outbound Print Sales Specialist Full-time| 20358

About the role

We are looking for a dedicated Outbound Print Sales Specialist to join our team and help expand our client base through proactive outreach and effective sales strategies. In this role, you will be responsible for generating leads, reaching out to potential customers, and closing sales for various print products and services. The ideal candidate will have a strong understanding of the printing industry, excellent communication skills, and the ability to work independently in a fast-paced environment. This position offers an exciting opportunity to contribute to our company's growth by building lasting relationships with clients and ensuring their print needs are met with high-quality service.

Key facts

What you'll do

• Conduct targeted lead generation by researching and identifying potential clients such as wineries, event planners, and other businesses that require print services, utilizing tools like Google Maps and other channels.
• Reach out to prospects through cold calling, introducing our print and shipping services, and explaining how our solutions can meet their specific needs.
• Present detailed proposals and service options to clients, answering questions and addressing concerns to facilitate the sales process.
• Manage the quoting process efficiently by using the company's proprietary quoting and order-taking software, ensuring accurate and timely responses to client inquiries.
• Close deals by negotiating terms, finalizing sales agreements, and ensuring client satisfaction to foster repeat business and long-term relationships.
• Follow up with leads and existing clients regularly to nurture ongoing sales opportunities and upsell additional services when appropriate.
• Track all sales activities, client interactions, and pipeline status accurately within the CRM or relevant tracking systems.
• Collaborate with the marketing and operations teams to develop effective outreach strategies and improve lead quality.
• Maintain a professional and positive attitude during all client interactions, representing the company's brand and values.
• Provide feedback to management regarding client needs, market trends, and potential areas for service improvement.
• Achieve or surpass monthly sales targets and KPIs set by the company.
• Participate in training sessions and team meetings to stay updated on product offerings, sales techniques, and company policies.
• Maintain a thorough understanding of the print products offered, including menus, banners, custom shirts, and other related items, to effectively communicate their benefits to clients.
• Ensure all client data and sales records are kept up-to-date and confidential, adhering to company policies.
• Assist in developing new sales strategies and outreach initiatives to expand the company's market presence.
• Handle client objections professionally and work to find mutually beneficial solutions.
• Maintain a high level of product knowledge and industry awareness to better serve clients and stay competitive in the market.

Requirements

• 3-5 years of sales experience, with a proven track record of meeting or exceeding sales targets.
• Strong knowledge of the printing industry and familiarity with print products such as menus, banners, and custom shirts.
• Ability to source leads independently using tools like Google Maps and other online channels.
• Experience with cold calling, lead qualification, and closing sales.
• Excellent communication skills, both verbal and written, with the ability to build rapport quickly.
• Strong negotiation skills and the ability to handle objections professionally.
• Self-motivated with the ability to work independently and manage time effectively.
• Technical proficiency in using VOIP or other phone systems for outbound calls.
• Must have a USB headset with noise cancellation features to ensure clear communication.
• A working webcam and a computer with at least 1.8 GHz processor and 4GB RAM to support daily tasks.
• Reliable internet connection with a minimum of 25 Mbps cable speed for primary use and at least 10 Mbps for backup internet.
• Willingness to work US hours on a full-time schedule, aligning with client time zones.
• Ability to adapt to new software and tools as required by the company.
• A professional attitude and strong work ethic to thrive in a remote working environment.

Nice to have

• Previous experience working in a remote sales role or similar environment.
• Familiarity with proprietary quoting and order management software used in the printing industry.
• Experience with AI tools that support recruitment, sales, or customer service processes.
• Knowledge of digital marketing strategies to enhance outreach efforts.
• Ability to handle multiple client accounts simultaneously with excellent organizational skills.
• Additional language skills or multicultural experience to better serve diverse clients.

Skills & tools

• Strong sales and negotiation skills.
• Lead generation expertise, especially using Google Maps and online channels.
• Cold calling proficiency and experience in outbound sales.
• Customer relationship management and follow-up skills.
• Knowledge of print products and related services.
• Use of Google Maps for lead research.
• Familiarity with proprietary quoting and order-taking software.
• Effective communication via VOIP or similar phone systems.
• Ability to operate and troubleshoot basic hardware such as headsets and webcams.
• Reliable internet setup with sufficient bandwidth to support daily operations.

Practical notes

This position is based in the Philippines and requires on-site work at the specified location. The role involves working during US business hours, which may require adjusting to different time zones. The company offers a competitive salary package, performance incentives, paid training, and opportunities for career advancement. Candidates should ensure they meet the technical requirements, including hardware and internet specifications, before applying. The hiring process involves assessments and interviews, and only qualified candidates will be contacted. We encourage applicants to check our jobs website for other vacancies and to consider referring friends through our affiliate marketing program, which offers rewards if their referrals are hired. The company may utilize AI tools during the hiring process to review applications and assist in candidate evaluation, but final decisions are made by human recruiters.