Engagement Manager, Financial Performance Improvement

About the role

Chartis is seeking experienced healthcare management consultants to join the firm as Engagement Managers within the Financial Performance Improvement Practice, a core component of the Financial Transformation line of business. In this role, the hire will own the leadership of the problem-solving process and the day-to-day management of project teams, ensuring the delivery of high-quality analyses and sophisticated client deliverables. The position requires acting as a trusted advisor to healthcare providers, payers, and innovators, drawing upon deep healthcare knowledge and insights to guide critical initiatives. Engagement Managers will balance work effort and input from clients and colleagues across clinical, digital, and strategic lines of business to achieve comprehensive enterprise transformation goals. The role involves coaching and mentoring junior staff, rapidly developing their skills through an apprenticeship-based development model while contributing to the firm's growth. Success in this position will be defined by the ability to create compelling deliverables that motivate clients to action and drive sustainable financial and operational improvements. This is a mission-focused opportunity for individuals who believe in a better way forward for healthcare.

Key facts

What you'll do

Lead the end-to-end problem-solving process and assume full ownership of the day-to-day management of the project team, including overseeing the team's analyses and deliverables.

Manage the overall project lifecycle, balancing work effort and input from clients and colleagues across different levels and lines of business to achieve strategic goals.

Act as a trusted advisor to clients, drawing upon extensive healthcare knowledge, experience, and insights to guide complex financial and operational initiatives.

Create sophisticated, compelling, and actionable deliverables that motivate clients to take decisive action and implement transformation strategies.

Coach and mentor junior staff, rapidly developing their skills and knowledge through a structured apprenticeship-based development model.

Support the firm's growth by contributing to talent initiatives, solution development, thought leadership, and other strategic areas that enhance market presence.

Leverage advanced skills in Excel, Tableau, and PowerPoint to synthesize complex data into clear, visual narratives that inform decision-making.

Drive strong client relationships by demonstrating outstanding verbal and written communication skills, translating intricate findings into insights that inspire change.

Champion an entrepreneurial mindset, challenging the status quo and developing new solutions to address evolving healthcare challenges.

Champion a passion for improving the delivery of healthcare by ensuring that every engagement advances affordability, accessibility, safety, and human-centric care.

Collaborate closely with colleagues from Clinical, Digital & Technology, and Strategic Transformation lines of business to deliver comprehensive and integrated enterprise transformation services.

Ensure that project activities align with client timelines and quality standards while maintaining a relentless focus on sustainable financial and operational outcomes.

Identify opportunities to innovate within engagements, applying creativity and methodological rigor to overcome persistent healthcare barriers.

Serve as a primary point of contact for client stakeholders, fostering transparency and trust throughout the duration of multi-phase projects.

Requirements

Possess at least 6 years of experience working with healthcare providers on financial and operational performance improvement and/or post-merger integration operational initiatives, including a minimum of 3 years managing others.

Demonstrate proven experience in leading comprehensive financial and operational improvement engagements or leading work teams within the overall engagement, such as efforts in workforce, supply chain, provider enterprise, procedural, throughput and patient flow.

Hold an advanced degree, such as an MBA, MHA, or MPH, which is preferred for this demanding role.

Exhibit excellent critical thinking and analytical skills to navigate complex healthcare data and translate it into actionable strategies.

Showcase outstanding verbal and written communication skills, with the ability to share insights in a way that motivates clients to action and supports organizational change.

Prove strong people leadership capabilities, adept at managing a team's work while developing colleagues' capabilities and fostering professional growth.

Maintain advanced skills in Excel, Tableau, and PowerPoint to build robust models, visualizations, and presentations that communicate value clearly.

Demonstrate strong entrepreneurial drive, with a desire to challenge the status quo, develop innovative new solutions, and support ongoing methodology advancement.

Show a deep passion for improving the delivery of healthcare and a commitment to making a tangible impact on patient outcomes and system efficiency.

Embrace the opportunity to work across diverse practice areas, integrating clinical, financial, and strategic perspectives to address multifaceted healthcare challenges.

Commit to upholding the highest standards of integrity, respect, and collaboration in every client interaction and internal partnership.

Thrive in a flexible, remote-first work environment, balancing autonomy with the ability to collaborate effectively across distributed teams.

Contribute to a culture of inclusion and excellence, supporting diversity, equity, and equal opportunity in all professional endeavors.

Nice to have

Preferred candidates will bring advanced degree credentials such as an MBA, MHA, or MPH to the engagement.

Experience leading work teams within comprehensive engagements, including areas like workforce optimization, supply chain improvement, provider enterprise transformation, procedural and throughput enhancement, and patient flow initiatives.

A demonstrated passion for leveraging insights to improve the delivery of healthcare and make systems more affordable, accessible, safe, and human.

Practical notes

On average, 25%-50% client travel is required. #LI-Remote

This role is full-time and eligible for a competitive total compensation package.

The salary range for this role takes into account a wide range of factors considered in making compensation decisions, including but not limited to skills, experience, training, licensure and certifications, practice area, and other business and organizational needs.

In addition to salary, Chartis offers several benefits including medical, dental, vision, HSA, FSA, disability insurance, life insurance, 401(k) match, paid time off, wellness stipend, and additional voluntary benefits.

Chartis is an equal opportunity employer, proud to support diversity in its workforce.