Associate Partner, Clinical Innovation & Access, Performance Transformation

About the role

Chartis seeks an Associate Partner to spearhead the redesign of patient access and clinical operations within a high-impact performance transformation initiative. In this role, you will own the end-to-end management of complex consulting engagements that intersect healthcare strategy, technology implementation, and operational excellence. You will apply rigorous problem-solving to dismantle systemic barriers to care access and streamline provider workflows. This position demands that you translate ambiguous client challenges into structured, actionable frameworks that deliver measurable outcomes. You will act as a key architect of innovative solutions that enhance the patient journey while optimizing clinical and financial performance. Furthermore, you will leverage deep healthcare expertise to build compelling narratives that justify bold strategic shifts to executive stakeholders. Ultimately, your work will define the tangible success of initiatives aimed at making healthcare more affordable, accessible, and human-centered.

Key facts

What you'll do

• Lead the problem-solving process and day-to-day management of engagement teams, including overseeing teams' analysis and deliverables, often coordinating with subcontractors as well as consulting team members.
• Apply thought leadership to client engagements, generating actionable insights that drive meaningful improvement for the firm's clients, developing frameworks and approaches with broad potential impact.
• Build and maintain client relationships drawing upon healthcare knowledge and insights to address issues within and beyond the scope of specific consulting engagements.
• Create sophisticated, compelling communications that motivate clients to action.
• Act as a coach and mentor to junior staff, rapidly developing their skills and knowledge through an apprenticeship-based development model.
• Help build the firm's portfolio of business through support of client proposals, participation in industry events, and other marketing activities.
• Contribute to firm initiatives focused on talent (e.g., recruiting, training), knowledge (e.g., IP development, white papers), and other core areas.
• Provide leadership across multiple dimensions - thought leadership, consulting engagement delivery, client service, business development, and cultural stewardship.
• Focus on improving how patients access care through innovation and technology to enhance the patient experience and better serve their communities.
• Offer expertise within Consumer Access practice offerings including access strategy and implementation, cancer center access, demand and referral management, and service center optimization.

Requirements

• At least 10 years working with healthcare providers on strategic and/or operational initiatives, including recent medical group advisory experience and 3+ years managing others.
• Advanced degree preferred (e.g., MBA, MPH).
• Prior management consulting experience preferred.
• Experience leading operational initiatives such as financial performance improvement, physician enterprise transformation, and access.
• Intellectual horsepower that drives distinctive consultation to clients and enduring contributions to the firm.
• Superior communicator able to convey insights in a way that motivates clients to action.
• Outstanding people leader, adept at attracting, motivating, and developing consulting professionals and blending them into high-functioning teams.
• Solid track record of developing and managing strong client relationships and leveraging those relationships into high-impact engagements.
• Motivated and driven by mission; genuinely seeks to materially impact healthcare for the better.
• Advanced skills in MS Excel, Access, and PowerPoint.
• Ability to travel as needed.

Practical notes

• Remote work is allowed. Flexibility to travel as required. Travel expectations vary by team and engagement. Colleagues are expected to travel when asked.
• Hours: Full-time.
• Eligibility: Candidates must meet the specific experience and educational criteria outlined in the requirements section without exception.
• The role is contingent upon the successful completion of background checks and verification of credentials as part of Chartis's standard hiring process.
• Compensation is aligned with the market range for this position in the specified location band, which corresponds to the value delivered through the scope of responsibilities.
• All communications regarding this role will be conducted through official Chartis recruitment channels.
• The selection process may involve multiple interviews, including behavioral, situational, and technical assessments relevant to the position.
• Chartis maintains a drug-free workplace policy in accordance with applicable state and federal laws.
• This position requires the consistent demonstration of the firm's core values in every interaction with colleagues and clients.
• New hires are expected to adhere to all firm policies, including data security and client confidentiality protocols.
• The remote work arrangement for this role is subject to ongoing evaluation based on team needs and project requirements.
• Candidates are responsible for ensuring they have the necessary technological infrastructure to perform job duties securely and efficiently from any location.
• This role does not require visa sponsorship at this time.
• The start date is flexible but is expected to align with the needs of the client engagement timeline.
• Successful candidates must be willing to integrate fully into the existing team structure and contribute to a collaborative, high-performance culture.
• Continued performance in this role will be reviewed annually against clearly defined success metrics.
• This job description is intended to convey the essential functions and qualifications of the role; it is not an exhaustive list of all responsibilities.
• Chartis reserves the right to modify or amend this job description at any time without notice.
• The information provided in this document is accurate as of the date of publication and is subject to change.
• All qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, or protected veteran status.