Licensed Master Social Worker (LMSW)

About the role

We are looking for dedicated full-time Licensed Master Social Workers to join our team and provide outpatient mental health services through our telehealth platform. This role is based in New York State and involves working on-site to deliver high-quality, accessible mental health care to diverse patient populations. The position offers an excellent opportunity to make a meaningful impact in the community by expanding access to compassionate mental health services. As part of our organization, you will work within a supportive environment that emphasizes professional growth, cultural competence, and patient-centered care. The role involves collaborating with a multidisciplinary team, utilizing telehealth technology, and adhering to privacy and compliance standards to ensure the safety and well-being of patients.

Key facts

What you'll do

• Provide outpatient mental health services to patients across the lifespan via telehealth, ensuring accessibility and quality of care.
• Conduct thorough assessments to evaluate patient needs, mental health status, and treatment goals.
• Develop and implement individualized treatment plans tailored to each patient's unique circumstances and cultural background.
• Maintain accurate, timely documentation of clinical sessions, treatment progress, and any relevant updates in electronic health records.
• Ensure compliance with HIPAA and other privacy regulations, maintaining patient confidentiality during all interactions.
• Collaborate with a multidisciplinary team, including physicians, case managers, and other mental health professionals, to coordinate comprehensive patient care.
• Participate in regular supervision and ongoing training to meet licensure requirements and stay current with best practices.
• Engage with patients in a trauma-informed, culturally sensitive manner, fostering trust and rapport.
• Utilize telehealth technology effectively, including video communication platforms and internal communication tools, to deliver seamless care.
• Support patients in achieving their mental health goals, promoting recovery, resilience, and overall well-being.
• Educate patients about mental health conditions and treatment options, empowering them to participate actively in their care.
• Monitor patient progress and adjust treatment strategies as needed to optimize outcomes.
• Advocate for patients' needs within the healthcare system and connect them with community resources when appropriate.
• Uphold organizational standards and policies, including confidentiality, safety, and ethical guidelines.
• Contribute to a positive team environment by participating in team meetings, case discussions, and quality improvement initiatives.
• Maintain professional boundaries and adhere to all licensing and regulatory requirements.

Requirements

• Master's degree in social work (MSW) and active licensure as an LMSW.
• Unrestricted authorization to work in the United States, with no need for employer sponsorship now or in the future.
• Ability to work from a private, HIPAA-compliant space at home that ensures patient privacy and confidentiality.
• Fluency in English is required; proficiency in Spanish is preferred and considered a plus.
• Experience working with diverse populations, including Medicaid and Medicare patients, in outpatient settings.
• Strong knowledge of mental health and substance abuse diagnosis, treatment planning, and intervention strategies.
• Comfort with using telehealth software, video communication platforms, and digital tools for internal communication.
• Excellent interpersonal, communication, and active listening skills.
• Ability to work independently, manage a flexible schedule, and prioritize tasks effectively.
• Demonstrated commitment to providing compassionate, patient-centered care.
• Ability to adapt to evolving healthcare technologies and practices.
• Knowledge of current mental health treatment modalities and best practices.
• Strong organizational skills and attention to detail in documentation and clinical workflows.
• Willingness to participate in supervision, training, and ongoing professional development.

Nice to have

• Bilingual skills, especially in Spanish, to serve a broader patient demographic.
• Prior experience working with Medicaid and Medicare populations.
• Familiarity with community health initiatives and local resources for mental health support.
• Experience working in a telehealth environment, including familiarity with relevant technology platforms.
• Knowledge of trauma-informed care and culturally competent practices.
• Ability to work with a diverse range of mental health conditions and treatment modalities.

Skills & tools

• Knowledge of mental health and substance abuse diagnosis and treatment planning.
• Experience with telehealth software and video communication platforms.
• Proficiency with electronic health records (EHR) systems.
• Strong communication and interpersonal skills, including active listening and empathy.
• Ability to utilize comprehensive assessments to inform treatment strategies.
• Familiarity with internal communication tools used within healthcare organizations.
• Understanding of HIPAA compliance and patient privacy standards.
• Cultural competence and trauma-informed care practices.
• Ability to adapt to new technologies and healthcare delivery models.

Practical notes

• This is a full-time, on-site role based in New York State.
• The schedule is Monday through Friday, with shift options from 10am-7pm or 11am-8pm EST.
• The position does not require weekend work.
• Benefits include PTO, comprehensive medical, dental, and vision coverage, liability insurance, and an annual stipend for professional growth and education.
• Additional compensation is available for bilingual candidates, particularly those fluent in Spanish.
• The role involves working in a private, HIPAA-compliant home office space to ensure patient confidentiality.
• The organization partners with commercial health plans and is a licensed Medicaid and Medicare provider, serving patients across the lifespan.
• The position does not support employment authorization tied to temporary or employer-dependent visas.
• The organization values diversity and is committed to equal opportunity employment, encouraging applicants from all backgrounds to apply.