Fleet Manager (contract)

About the role

In this role, you will oversee fleet operations within Via's Operations team, utilizing our specialized technology and tools. Your focus will be on the daily management of fleet activities while ensuring optimal fleet condition and enhancing operational efficiency. You will maintain the fleets of Via's partners, ensuring they operate at peak condition for a range of services. Actively managing daily fleet operations will be central to your responsibilities, as you work to meet established performance metrics consistently. Collaboration with vendors, partners, and local fleet leaders will form a core part of your duties as you coordinate maintenance and shuttling tasks. You will provide clear and timely updates on fleet status to both internal teams and external stakeholders to ensure alignment. Tracking maintenance activities and associated costs accurately using designated tools will be essential for your success in this position. Ultimately, you will act as the primary contact for real-time fleet issues, prioritizing operational challenges and devising innovative solutions.

Key facts

Location: Remote (USA)

Engagement: Contract, fixed-term

Team: Operations

Compensation: Up to $37.50 per hour

40 hours per week

What you'll do

• Maintain the fleets of Via's partners, ensuring they operate at peak condition for a range of services.
• Actively manage daily fleet operations to meet established performance metrics.
• Collaborate with vendors, partners, and local fleet leaders to coordinate maintenance and shuttling tasks.
• Provide clear and timely updates on fleet status to both internal teams and external stakeholders.
• Track maintenance activities and associated costs accurately using designated tools.
• Ensure full compliance with preventative maintenance protocols.
• Generate performance reports and analyze data to derive insights on fleet efficiency.
• Act as the primary contact for real-time fleet issues, prioritizing operational challenges and devising innovative solutions.
• Work alongside various teams to create scalable processes and tools aimed at improving operational performance.
• Monitor fleet utilization and availability to support service continuity and customer satisfaction.
• Coordinate scheduling and routing adjustments based on real-time operational demands and feedback.
• Perform root cause analysis on fleet disruptions and contribute to continuous improvement initiatives.

Requirements

• Self-motivated individual who can handle significant responsibilities.
• Proficient in Microsoft Office Suite and adaptable to new software.
• 3-5 years of experience in project management, operations, or fleet management is preferred but not mandatory.
• Familiarity with Salesforce and Tableau is advantageous.
• Experience in managing projects with diverse stakeholders.
• Excellent communication skills, with the ability to engage professionally with colleagues, vendors, and partners from various backgrounds.
• Highly organized with a keen attention to detail.
• Proactive in addressing problems and taking initiative when issues arise.
• Fluent in English; knowledge of additional languages is a plus.
• A bachelor's degree is preferred.
• Ability to work independently and make sound decisions with minimal supervision.
• Strong analytical skills to interpret data and drive operational decisions.

Practical notes

• Must be available to start immediately.
• Via is an equal opportunity employer.

This Fleet Manager (contract) position at Via offers a structured opportunity to manage fleet operations within a dynamic, technology-driven environment. The selected candidate will be responsible for ensuring that Via's partner fleets remain in optimal condition, supporting the overall efficiency and reliability of service delivery. You will engage directly with fleet maintenance processes, working closely with vendors and local fleet leaders to coordinate necessary shuttling and upkeep activities. Success in this role will depend on your ability to manage daily operations while adhering to established performance metrics and compliance standards.

A significant portion of this role involves the use of specialized tools to track maintenance activities and associated costs. You will generate performance reports that provide actionable insights into fleet efficiency, helping to inform strategic decisions. As the primary contact for real-time fleet issues, you will prioritize operational challenges and develop innovative solutions to minimize disruptions. Collaboration across teams will be essential as you work to create scalable processes that enhance overall operational performance.

The ideal candidate is a self-motivated individual who thrives on responsibility and can manage multiple priorities in a remote setting. Proficiency in Microsoft Office Suite is required, and familiarity with Salesforce and Tableau will be advantageous. You must be fluent in English and capable of engaging professionally with colleagues, vendors, and partners from diverse backgrounds. A bachelor's degree is preferred, and prior experience in project management, operations, or fleet management is noted as a strong asset, though not mandatory.

This is a contract, fixed-term engagement requiring 40 hours per week, with compensation up to $37.50 per hour. The role is fully remote within the United States, and the successful candidate must be available to start immediately. Via is committed to equal opportunity employment, ensuring that all qualified applicants receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. If you are proactive, highly organized, and ready to take on significant responsibilities, this Fleet Manager position may be an excellent fit for your career.