Key Account Manager Sénior
Job description
About the role
You act as the primary commercial strategist for Veepee's most critical brand alliances, owning the end-to-end narrative of their presence on the marketplace. You translate high level commercial ambitions into precise, time bound event frameworks that balance brand storytelling with shopper conversion. Your daily work ensures that every limited time event reflects a coordinated promise to both the brand and the community, driving durable relationships rather than one off transactions. You synthesize performance metrics after each activation and translate them into concrete recommendations for timing, positioning, and offer structure. You manage the intake, design, and execution of campaigns, monitoring quality parameters and strict adherence to the operational calendar. You facilitate collaborative workshops with partners to deepen trust, align expectations, and secure long term strategic commitments. You construct account maps that link sales targets directly to shopper acquisition, retention, and lifetime value indicators. You negotiate commercial terms with precision, balancing the protection of margins with the attractiveness required to maximize member engagement.
Key facts
What you'll do
- Conduct in depth intake sessions with new brand partners to capture strategic expectations and translate them into structured event frameworks.
- Design promotional architectures that respect marketplace rules while advancing specific brand objectives and maximizing member appeal.
- Synthesize complex performance data after each event and recommend adjustments to future timing, positioning, and offer depth.
- Manage the flow of offers into live campaigns, monitoring quality parameters, inventory alignment, and adherence to the operational schedule.
- Facilitate collaborative workshops with partners to reinforce trust, clarify responsibilities, and secure long term commitments.
- Build detailed account maps that link sales targets to shopper acquisition, retention, and lifetime value indicators.
- Negotiate commercial terms and conditions, balancing margin protection with the attractiveness required to engage the Veepee community.
- Maintain structured documentation that records decisions, hypotheses, and ideas for future experiments, ensuring institutional learning.
- Act as the internal advocate for partners, ensuring their commercial ambition is translated into feasible and high quality marketplace executions.
- Proactively identify risks in the campaign calendar and collaborate with cross functional teams to mitigate operational or timing conflicts.
- Champion data driven recommendations that shape future event strategies and influence marketplace wide best practices.
- Contribute to a culture of transparency by sharing insights and best practices across accounts to elevate the performance of all brand partners.
- Monitor the competitive landscape and market trends, adjusting account strategies to maintain a differentiated value proposition on the platform.
- Ensure that every campaign launched on the platform meets defined quality standards, timing commitments, and brand safety criteria.
Requirements
You bring a minimum of three years of experience in online sales or related commercial environments, demonstrating a track record of managing complex commercial relationships. You operate comfortably in multifaceted, fast moving settings, yet you present insights in a concise and actionable manner for senior decision makers. You conduct day to day discussions in French and manage English language documents with ease, ensuring precise communication across teams. You coordinate activities across multiple time zones and adapt your working style to suit the needs of varied partners and stakeholders. You have a strong understanding of marketplace dynamics and the constraints and opportunities they create for brand growth. You are comfortable owning numerical targets and translating them into concrete actions that partners can understand and commit to. You possess rigorous attention to detail, ensuring that commercial decisions are supported by accurate data and clear documentation. You demonstrate resilience and proactive problem solving when facing operational or commercial constraints. You are comfortable working autonomously while remaining aligned with the strategic objectives of the organization. You communicate with clarity and empathy, building trust with both internal stakeholders and external partners.
Nice to have
Experience collaborating with marketplace environments where promotional constraints and operational cadence are central to commercial success.
Practical notes
This is a full time, permanent position based in Saint-Denis. The successful candidate will engage in standard working hours and must be available during core business periods, including campaign launch windows and post event analysis phases. No specific visa or travel requirements are defined for this role.