Senior Associate Sales Representaive
Job description
About the role
The Senior Associate Sales Representative at UiPath will play a vital role in supporting the company's sales growth initiatives within the Hong Kong market. This position involves engaging with potential clients, managing existing customer relationships, and assisting in various sales and marketing activities to expand UiPath's presence in the enterprise automation space. The role requires a proactive approach to lead generation, data management, and customer engagement, working closely with the sales team to identify opportunities and facilitate the sales process. The ideal candidate will be involved in analyzing renewal transactions, organizing customer data, and supporting the development of proposals and marketing materials. This position offers an excellent opportunity for someone with enterprise sales experience and a keen interest in automation technology to contribute to a rapidly growing company that values innovation, diversity, and continuous learning.
Key facts
What you'll do
- Screen and follow up on business leads sourced from official websites, media channels, and service hotlines to identify potential sales opportunities
- Establish contact with existing contracted clients, including distributors and general agents, to maintain relationships and follow up on contract renewal procedures
- Keep detailed records of customer interactions, contracts, and sales activities within the company's CRM system
- Organize and complete enterprise customer data from internal and external systems to ensure data accuracy and completeness
- Conduct analytical work related to renewal transactions, including tracking renewal rates and identifying opportunities for upselling or cross-selling
- Mine, categorize, and organize industry and customer data within the White Space customer segment to support targeted marketing and sales efforts
- Support the sales team with tasks such as price submission, quotation preparation, and updating sales information in the company's sales systems
- Assist in drafting, distributing, and collecting feedback for marketing emails, social media posts, and soft articles to enhance brand engagement
- Help compile and prepare documents related to solution proposals, sales reports, and management presentations
- Collaborate with cross-functional teams to support sales and marketing initiatives, ensuring alignment with company goals
- Leverage AI tools and applications to improve work efficiency, automate routine tasks, and enhance data analysis capabilities
- Maintain a high level of professionalism and customer service when communicating with clients and internal stakeholders
- Monitor industry trends and customer needs to identify new opportunities for growth and engagement
- Support the organization of marketing campaigns and events as needed to promote UiPath's solutions
- Assist in managing customer feedback and inquiries to ensure customer satisfaction and retention
- Contribute to continuous improvement of sales processes and tools to optimize team performance
- Participate in team meetings and training sessions to stay updated on product offerings, sales strategies, and industry developments
Requirements
- Fluent in Mandarin and English, with excellent listening, speaking, reading, and writing skills in both languages
- Proficient in Microsoft Office suite, including Word, Excel, PowerPoint, and Outlook
- Experience in lead generation, lead qualification, and closing sales deals in a B2B environment
- At least 3 years of experience working with enterprise application software, understanding business workflows and operational management
- Hands-on experience with Salesforce CRM (SFDC) to manage customer data and sales activities
- Strong analytical skills to interpret renewal transaction data and customer information
- Proactive attitude with the ability to leverage AI tools to support work tasks and improve productivity
- Good organizational skills to manage multiple customer accounts and sales activities simultaneously
- Excellent communication and negotiation skills to interact effectively with clients and internal teams
- Ability to work independently and as part of a team in a fast-paced environment
- Demonstrated understanding of enterprise sales processes and customer relationship management
- Knowledge of ITAR regulations and compliance is a plus
- Willingness to learn new tools, technologies, and industry trends to stay ahead in the field
- Ability to adapt quickly to changing priorities and business needs
Nice to have
- Familiarity with automation platforms and enterprise software solutions
- Experience working in a technology or software-as-a-service (SaaS) company
- Additional language skills beyond Mandarin and English, such as Cantonese or other regional languages
- Knowledge of industry-specific regulations and compliance standards
- Experience in marketing support activities, including email campaigns and social media management
- Understanding of ITAR (International Traffic in Arms Regulations) and related compliance requirements
Skills & tools
- Proficiency in Microsoft Office applications (Word, Excel, PowerPoint, Outlook)
- Hands-on experience with Salesforce CRM (SFDC)
- Ability to utilize AI tools and applications to automate tasks and analyze data
- Strong data management and organizational skills
- Effective communication and interpersonal skills
- Business development and lead qualification techniques
- Analytical skills for interpreting customer and industry data
- Customer relationship management skills
- Knowledge of enterprise software and operational workflows
- Ability to adapt to new technologies and industry trends
Practical notes
- This position is based on-site in Hong Kong; it is not a remote, hybrid, or work-from-home role unless explicitly specified
- The role offers a full-time employment opportunity with potential for career growth within the company
- The company values diversity and inclusivity, providing reasonable accommodations for candidates on request
- Applications are reviewed on a rolling basis, with no fixed deadline; early applications are encouraged
- The position may involve handling sensitive customer data and ITAR-regulated information, requiring discretion and compliance
- Candidates should demonstrate a proactive attitude, strong organizational skills, and a willingness to learn and adapt
- The role involves collaboration with multiple teams, including sales, marketing, and support, to achieve shared goals
- The company encourages continuous learning and development, offering opportunities to enhance skills in automation, sales, and marketing
- Candidates should be prepared to work in a fast-paced environment that values innovation, teamwork, and customer satisfaction
- Flexibility in working hours may be required to accommodate client needs and internal meetings
- The role provides an excellent platform for individuals interested in enterprise software, automation, and sales growth strategies