Solution Engineer (Cantonese/Mandarin Speaking)
Job description
About the role
The UiPath Platform™ enables AI agents, robots, people, and models to work together harmoniously to revolutionize industries and enhance human potential as the world moves into an agentic future. We are seeking a Commercial Solution Engineer to join our team covering Commercial accounts in GCR, where you will blend both technical expertise and business acumen to support the sales process from start to finish. Your primary responsibility will be to identify and understand customer pain points, translating them into tailored, value-driven solutions that align with our product vision. You will bridge the gap between business needs and technical solutions, delivering exceptional results for our customers through insightful discovery and creative problem-solving. In this role, you are expected to evangelize UiPath solutions by deeply understanding customer needs and showcasing the best possible outcomes for their unique challenges. You will partner closely with cross-functional teams to ensure every interaction reinforces our commitment to innovation, integrity, and measurable business value.
Key facts
What you'll do
- Work closely with the Sales team to qualify opportunities and prioritize accordingly, ensuring alignment with strategic account goals.
- Lead end-to-end Presales activities, orchestrating discovery, analysis, and proposal development to support complex sales cycles.
- Perform tailored, high-level demos that highlight business value, operational efficiency, and return on investment for decision-makers.
- Ensure delivery of strong Rfx's, contextualized demos, and powerful Proof of Value concepts that de-risk adoption concerns.
- Design solutions to fit client needs and environment, considering on-prem, hybrid, and public cloud deployment models during the sales process.
- Resolve client concerns around technical capabilities, information security, and platform architecture through clear, evidence-based communication.
- Be an evangelist of UiPath solutions by identifying customer needs early and showcasing the best solution through compelling narratives and data.
- Develop solution architectures for customers that address secure on-prem, hybrid, and public cloud implementations of the UiPath platform at scale.
- Participate in knowledge sharing inside and outside of the Presales team, documenting playbooks, patterns, and lessons learned.
- Build solutions for different industry verticals, adapting best practices to meet specific regulatory and operational requirements.
- Support Marketing initiatives through evangelism activities, including writing blogs, speaking at UiPath events, and contributing to industry panels.
- Work closely with Product teams to provide feedback on functionality improvements and the integration of external technologies into the UiPath ecosystem.
- Engage in product release cycles by promoting new releases, validating use cases, and providing structured feedback on the product roadmap.
- Collaborate with delivery and implementation teams to ensure presales concepts are feasible, scalable, and aligned with client infrastructure constraints.
- Maintain up-to-date expertise on automation technologies, including process discovery, process mining, process orchestration, and AI-driven automation.
- Contribute to the development of reusable assets, such as solution blueprints, configuration guides, and evaluation checklists for global use.
Requirements
- The ability to work in harmony with our values; Humble, Bold, Immersed, and Fast, demonstrating integrity in every interaction.
- Good balance of technical, business, and sales skills, with the capacity to translate complex concepts into clear, persuasive messages.
- Demonstrable track record in a client-facing role such as Presales, Sales Engineering, or Solution Architect, with a history of influencing outcomes.
- Strong communication, discovery, and interpersonal skills with proven experience building strong internal and external relationships across hierarchical levels.
- Experience in process discovery, process mining, process orchestration, automation solutions, and AI technologies like LLMs and agents, including practical application scenarios.
- UiPath platform knowledge is a plus, with familiarity of core products, modules, and integration patterns supporting commercial evaluations.
- Solid understanding of Cloud and Virtualization technology, including major public cloud providers, networking, and security fundamentals.
- Driven approach with a solution selling mindset, focusing on customer outcomes rather than feature enumeration.
- Self-motivated, proactive approach with innovative ideas that inspire customer loyalty, adoption, and long-term engagement.
- Team player attitude with the ability to thrive in a fast-paced, dynamic environment while managing multiple priorities and deadlines.
- Fluent in English, Cantonese, and Mandarin, with the ability to communicate effectively in all three languages across written and verbal contexts.
Practical notes
Applications are assessed on a rolling basis and there is no fixed deadline for this requisition. The application window may change depending on the volume of applications received or may close immediately if a qualified candidate is selected.