Service Partner - Vendor Manager

About the role

As a Service Partner

Vendor Manager at Trtglobal Solutions, you will play a crucial role in managing relationships with our vendors to ensure that our service delivery meets the highest standards. This position requires a strategic thinker who can navigate complex vendor landscapes and foster partnerships that drive mutual success. You will be responsible for overseeing vendor performance, negotiating contracts, and implementing best practices to optimize service delivery. Your expertise will help us enhance our operational efficiency and maintain strong vendor relationships that align with our business objectives.

Key facts

What you'll do

• Develop and maintain strategic relationships with key vendors to ensure alignment with Trtglobal Solutions' goals and objectives.
• Monitor vendor performance metrics and conduct regular assessments to ensure compliance with service level agreements (SLAs).
• Negotiate contracts and pricing agreements with vendors to secure favorable terms and conditions that benefit the company.
• Collaborate with internal teams to identify vendor needs and ensure that services provided meet operational requirements.
• Implement best practices for vendor management, including risk assessment and mitigation strategies.
• Facilitate regular meetings with vendors to discuss performance, address concerns, and identify opportunities for improvement.
• Prepare and present reports on vendor performance and service delivery to senior management.
• Stay informed about industry trends and best practices in vendor management to enhance the company's competitive edge.
• Assist in the onboarding process for new vendors, ensuring they understand our operational processes and expectations.
• Resolve any disputes or issues that arise with vendors in a timely and effective manner.
• Work closely with the procurement team to align vendor selection with the company's strategic sourcing initiatives.
• Support the development of training materials and resources for internal teams regarding vendor management processes.

Requirements

• Bachelor's degree in Business Administration, Supply Chain Management, or a related field.
• A minimum of 3 years of experience in vendor management, procurement, or a related area.
• Strong negotiation skills with a proven track record of securing favorable terms with vendors.
• Excellent analytical skills to assess vendor performance and identify areas for improvement.
• Proficient in using vendor management software and tools to track performance metrics.
• Strong communication and interpersonal skills to build and maintain effective relationships with vendors and internal stakeholders.
• Ability to work independently and manage multiple projects simultaneously in a fast-paced environment.
• Familiarity with contract law and compliance regulations related to vendor agreements.
• Problem-solving mindset with the ability to address challenges proactively.

Nice to have

• Experience in the technology or IT services sector, particularly in managing vendor relationships.
• Certification in supply chain management or vendor management (e.g., CPM, CPSM).
• Knowledge of project management methodologies and tools.
• Experience with data analysis tools to derive insights from vendor performance data.
• Multilingual skills that can facilitate communication with international vendors.

Skills & tools

• Proficient in Microsoft Office Suite (Excel, Word, PowerPoint) for reporting and presentations.
• Familiarity with vendor management systems and procurement software.
• Strong understanding of data analysis and performance tracking tools.
• Excellent organizational skills and attention to detail.
• Ability to adapt to changing priorities and work under pressure.

Practical notes

• The position is based in an unspecified location, and candidates should be prepared for potential travel to meet with vendors as needed.
• This role is probationary, which may involve an initial assessment period to evaluate fit and performance.
• Salary details are not provided; candidates are encouraged to inquire during the application process.
• Visa sponsorship may be available for qualified candidates, depending on the specifics of the role and the applicant's situation.

META

Company: Trtglobal Solutions

Title: Service Partner

Vendor Manager

Listed

location: Unknown

Job type: Probationary

Apply URL: https://trtglobalsolutions.bamboohr.com/careers/144