Field Services Vendor Manager

About the role

As a Field Services Vendor Manager at Trtglobal Solutions, you will play a role in overseeing and optimizing our vendor relationships within the field services sector. Your primary focus will be to ensure that our service delivery meets the highest standards while maintaining cost efficiency and compliance with company policies. This position requires a strategic mindset, strong negotiation skills, and the ability to manage multiple vendor partnerships effectively. You will collaborate closely with various internal teams to ensure operations and service excellence.

Key facts

What you'll do

• Develop and maintain strong relationships with field service vendors to ensure optimal performance and service delivery.
• Monitor vendor performance metrics and conduct regular evaluations to ensure compliance with service level agreements (SLAs).
• Negotiate contracts and pricing with vendors to secure favorable terms and conditions that align with the company's budget and strategic goals.
• Collaborate with internal stakeholders, including operations, finance, and procurement, to align vendor services with business needs.
• Identify opportunities for process improvements and cost savings within vendor operations and service delivery.
• Manage vendor onboarding processes, ensuring that all necessary documentation and compliance requirements are met.
• Address and resolve any issues or disputes that arise between the company and its vendors in a timely and effective manner.
• Prepare and present regular reports on vendor performance, including key metrics and recommendations for improvement, to senior management.
• Stay updated on industry trends and best practices related to field services and vendor management to inform decision-making.
• Conduct regular training sessions for internal teams on vendor policies and procedures to ensure compliance and understanding.
• Assist in the development of vendor management policies and procedures to enhance operational efficiency.
• Participate in cross-functional projects that require vendor input or collaboration, ensuring alignment with overall business objectives.

Requirements

• Bachelor's degree in business administration, supply chain management, or a related field.
• A minimum of 5 years of experience in vendor management, procurement, or a related area, preferably within the field services industry.
• Proven track record of successfully managing vendor relationships and negotiating contracts.
• Strong analytical skills with the ability to interpret data and make informed decisions.
• Excellent communication and interpersonal skills, with the ability to build rapport with vendors and internal teams alike.
• Proficiency in vendor management software and tools, as well as Microsoft Office Suite (Excel, Word, PowerPoint).
• Ability to work independently and manage multiple projects simultaneously in a fast-paced environment.
• Strong problem-solving skills and a proactive approach to identifying and addressing challenges.
• Knowledge of compliance regulations and industry standards relevant to field services.

Nice to have

• Experience in project management or familiarity with project management methodologies.
• Certification in vendor management or procurement (e.g., CPM, CPSM) is a plus.
• Familiarity with data analysis tools or software for performance tracking and reporting.
• Previous experience in a leadership role or managing a team is advantageous.

Skills & tools

• Vendor management software (specific tools may vary based on company preference)
• Microsoft Office Suite (Excel, Word, PowerPoint)
• Data analysis tools (e.g., Tableau, Power BI)
• Communication and negotiation skills
• Project management tools (e.g., Asana, Trello)

Practical notes

• Salary details are and may be discussed during the interview process.
• The position is probationary, and specific terms of employment will be outlined upon hiring.
• The exact location of the role is currently unknown; candidates should be prepared for potential remote work or travel requirements.
• Visa sponsorship details are not provided; candidates should verify their eligibility to work in the relevant jurisdiction.

If you are a proactive and strategic thinker with a passion for vendor management and field services, we encourage you to apply for the Field Services Vendor Manager position at Trtglobal Solutions. Join us in driving operational excellence and delivering exceptional service to our clients.