Programmatic Account Manager, New York

About the role

You will act as the primary steward for your portfolio of clients across diverse verticals, owning the end-to-end relationship health within the StackAdapt ecosystem. In this capacity, you will architect bespoke campaign strategies that leverage the full breadth of the StackAdapt platform to meet and exceed client objectives. You will translate complex programmatic concepts into clear, strategic narratives that guide clients toward optimal performance and long-term growth. By orchestrating cross-functional collaboration with sales, implementation, and product teams, you will ensure seamless execution and innovation in client solutions. You will use your deep RTB and programmatic media buying expertise to diagnose underperformance and engineer data-backed optimizations. Every interaction will be framed by a commitment to strategic thought leadership and proactive advisory support. You will continuously identify and unlock upsell opportunities that expand the scope and impact of StackAdapt within client organizations. Ultimately, you will serve as the trusted bridge between client ambitions and StackAdapt's AI-powered execution at scale.

Key facts

What you'll do

Act as the main point of contact for your portfolio of clients across a wide range of verticals.

Design unique campaign architectures within the StackAdapt platform tailored to specific business outcomes.

Ensure client campaigns are successful by providing regular reporting on their campaign goals, delivering strategic solutions and optimizations to meet identified KPIs.

Set up and traffic advertising campaigns on the StackAdapt DSP, including third-party tag implementation and pixel creation or troubleshooting.

Champion the identification of upselling opportunities and spearhead the development of tools, procedures, and reports aimed at increasing operational efficiency.

Analyze campaign performance on a continuous basis to optimize spend and recommend new high-impact opportunities.

Lead in-person and virtual meetings, executive presentations, Quarterly Business Reviews, and training or education sessions for clients and stakeholders.

Provide strategic thought leadership by positioning yourself as a trusted advisor who guides clients through complex programmatic landscapes.

Travel up to 20% of the time to engage with clients, attend industry events, and conduct on-site strategy sessions.

Requirements

Bring a minimum of 3 years of professional experience in Real Time Bidding or programmatic advertising, with a focus on Demand-Side Platforms or Ad Networks.

Demonstrate prior experience running Google Ads campaigns or managing Facebook Ads through self-serve interfaces or executed via a DSP.

Consistently prove a track record of retaining client accounts while driving measurable revenue growth and expansion.

Showcase the ability to rapidly grasp intricate technical concepts and effectively communicate platform-based knowledge to non-technical stakeholders.

Exhibit familiarity with the latest trends, technologies, and best practices shaping the digital advertising industry today.

Highlight experience working with large, complex datasets and database querying as a significant advantage.

Maintain strong written and verbal communication skills to articulate strategies, performance insights, and recommendations clearly.

Embody a high degree of ownership, reliability, and professionalism in all client interactions and project deliverables.

Nice to have

Prior experience with advanced reporting and data visualization tools to create custom dashboards for client insights.

Background in selling technology solutions into enterprise-level environments and managing multi-stakeholder relationships.

Understanding of privacy-centric advertising models and compliance within regulated markets.

Experience with A/B testing methodologies and creative optimization frameworks for campaign performance.

Knowledge of emerging channels such as CTV, audio, and over-the-top advertising ecosystems.

Familiarity with API-driven workflows and custom integrations between advertising platforms and martech stacks.

Practical notes

This role operates on a remote-first basis, although candidates physically located in New York will be prioritized for consideration. Travel expectations include up to 20% of time for client meetings and industry engagements. The position is based in New York and requires eligibility to work in the United States without sponsorship.