City Head - Lucknow
Job description
City Head - Lucknow at Stable Money
About the role
Stable Money is India's leading fixed investment platform, and this City Head role in Lucknow places you at the center of that mission in one of India's most vibrant markets. You will own the entire profit and loss responsibility for your city, shaping how millions of residents discover and invest in secure fixed-income products every day. This is a field-first leadership position where your presence on the ground, in meetings and markets, will directly determine our growth and reputation in the region. You will translate corporate strategy into city level execution by building hyper local plans that account for pincode dynamics, cultural preferences, and partner behavior. Success in this role will be defined by your ability to combine disciplined process with entrepreneurial hustle to scale investments, deepen wallets, and build a high performing team that delivers results quarter after quarter.
Key facts
What you'll do
You will design and execute a city wide go to market blueprint that covers micro market mapping, pincode prioritization, and a clear beat plan for your sales team. You will drive monthly and quarterly targets for investments volume in rupees, number of fixed deposits, number of bonds, number of mutual funds, active customers, and repeat investments across Lucknow. You will lead investment wallet growth through cross sell, upsell, and portfolio deepening initiatives, supported by sharp city level campaigns that resonate with local customers. You will acquire, activate, and scale a diverse set of channel partners including IFAs, DSAs, wealth boutiques, community leaders, housing societies, and corporate partners across the city. You will run end to end partner onboarding, training, joint customer events, incentive governance, and performance hygiene to ensure partners operate at the highest standards. You will maintain high partner productivity by closely monitoring activations, conversion percentages, average ticket size, and compliance scores for every relationship. You will lead from the front in high stakes customer meetings, directly closing marquee accounts and ensuring top tier NPS through zero defect KYC and documentation. You will ensure quick turnaround times, clear communication, and consistent follow through so customers view Stable Money as a trusted financial partner. You will hire, train, coach, and manage a field sales team of five to ten representatives, requiring at least two years of prior team handling experience. You will institute a rigorous operating rhythm that includes daily huddles, weekly reviews, funnel hygiene, pipeline building, sales commitments, and continuous capability building for your team. You will own city level profitability by managing productivity, customer acquisition cost, attrition to subscription ratio, vendor spends, and unit economics in close collaboration with central teams. You will be a stickler for process, enforcing CRM hygiene, pipeline data accuracy, sales commitments tracking, input metrics, and standard operating procedure adherence across all teams. You will ensure full regulatory compliance with KYC, AML, and PMLA norms while driving clean, documented operations that withstand audits and reviews. You will track inputs to outputs across the entire funnel, monitoring leads, meetings, commitments, investments, and renewals to identify blockers and opportunities. You will publish weekly and monthly dashboards, flagging risks early and proposing concrete fixes backed by data and field feedback. You will work closely with central product, operations, and marketing teams to incorporate city feedback and run experiments that improve offer design, messaging, and onboarding for Lucknow customers.
Requirements
You bring 10 or more years of city or branch level sales and business development experience within the banking, insurance, investments, or lending sectors. You have deep, proven experience in the same city you are applying for, with an established local network that you can leverage for growth. You have a strong track record of direct sales to retail and affluent customers, as well as channel sales through IFAs, DSAs, and partner networks. You have managed a field team of five to ten members for at least two years, delivering against hard targets and conducting regular performance reviews. You operate with a strong command of sales process, CRM tools, funnel metrics, and on the ground execution that keeps plans on track. You hold a Bachelor's degree, with an MBA being a clear advantage, and you are fluent in both English and the primary local language used in Lucknow. You are comfortable managing high value relationships, complex documentation, and strict compliance timelines without compromising on service quality. You have a hunter mindset that drives you to be on the ground 70 to 80 percent of the time, engaging partners, customers, and teams directly. You think and act as a process first operator, planning your beats, tracking every input, and inspecting what you expect from your team. You are an excellent negotiator and closer, able to build trust with partners and customers while protecting the interests of Stable Money. You use data to guide decisions, moving easily between Excel or Google Sheets and CRM platforms to analyze performance and forecast results. You operate with high integrity, always compliant by default, and you communicate clearly in writing and during face to face interactions. You are flexible and ready to run weekend drives, roadshows, and events in Lucknow when business needs require extra capacity or coverage.
Nice to have
Your experience includes prior work in financial services sales or business development within Lucknow or similar north Indian markets. You have managed channel incentives and partner governance at scale, ensuring that payouts, compliance, and productivity remain aligned. You have run city wide campaigns or led cross functional projects that involved marketing, operations, and product teams. You have used data to run experiments, measure campaign lift, and iterate quickly based on field feedback and performance indicators. You are comfortable presenting to senior leadership and representing Stable Money in public forums, investor days, or partner meetings when required.
Practical notes
This role is a full time, permanent position based in Lucknow. You should be prepared to work standard office hours with flexibility for weekend drives, customer events, and partner meetings as business demands. Travel within the city and surrounding regions of Uttar Pradesh should be expected as you visit partners, customers, and field teams to maintain close oversight and build relationships. No specific visa requirements apply for Indian citizens, and the role does not involve international travel. You will be expected to join promptly and commit to a structured onboarding process so that you can ramp up ownership of the city P&L and start delivering measurable results as quickly as possible.