City Head - Aurangabad

About the role

You will own the end to end P&L for the Aurangabad market as the City Head, acting as the chief decision maker for all business activities in your territory. You will build and execute a city level go to market strategy that covers micro market mapping, pincode prioritization, and a clear beat plan to ensure disciplined field execution. You will be accountable for delivering monthly and quarterly targets for investments volume in rupees, number of Fixed Deposits, number of Bonds, number of Mutual Funds, active customers, and repeat investments. You will drive investment wallet growth through cross sell and upsell initiatives, portfolio deepening, and city wide campaigns that increase customer participation. You will lead from the front in high stakes customer meetings, directly closing marquee accounts and ensuring top tier NPS through zero defect KYC and documentation with quick turn around times. You will hire, train, coach, and manage a field sales team of 5 to 10 members, ensuring at least 2 years of prior team handling experience is present across the group.

Key facts

What you'll do

• Build and execute the city go to market plan with micro market mapping, pincode coverage, funnel strategy, and beat plans.
• Deliver monthly and quarterly targets for investments volume in rupees, number of FDs, number of Bonds, number of Mutual Funds, active customers, and repeat investments.
• Drive investment wallet growth via cross sell and upsell, portfolio deepening, and city level campaigns.
• Acquire, activate, and scale channel partners including IFAs, DSAs, wealth boutiques, community leaders, housing societies, and corporates.
• Run partner onboarding, training, joint customer events, incentive governance, and performance hygiene to ensure productivity.
• Maintain high partner productivity by monitoring activations, conversion percentage, average ticket size, and compliance score.
• Lead direct sales in high stakes customer meetings and close marquee accounts with strong negotiation and closing skills.
• Ensure top tier NPS by enforcing zero defect KYC and documentation, quick turn around times, and clear communication.
• Hire, train, coach, and manage 5 to 10 field sales representatives with at least 2 years of prior team handling experience.
• Institute a rigorous operating rhythm with daily huddles, weekly reviews, funnel hygiene, pipeline building, sales commitments, and capability building sessions.
• Own city P&L with focus on productivity, customer acquisition cost, ATS, incentives, vendor spends, and unit economics.
• Be a stickler for process by maintaining CRM hygiene, pipeline data accuracy, sales commitments, input metrics, and SOP adherence.
• Ensure regulatory compliance with KYC, AML, and PMLA norms while driving clean and documented operations.
• Track inputs to outputs by monitoring leads, meetings, commitments, investments, and renewals in a structured manner.
• Publish weekly and monthly dashboards, flag risks early, and propose corrective actions to stakeholders.
• Work closely with central product, operations, and marketing teams to incorporate city feedback and run experiments.

Requirements

• Bring 10 plus years of experience in City or Branch level Sales or Business Development within the sectors of Banking, Insurance, Investments, or Lending.
• Have local city experience and a strong network in the exact city you are applying for, having worked in the same city previously.
• Demonstrate proven direct sales to retail and affluent customers along with channel sales through IFAs, DSAs, and partners.
• Have managed a field team of 5 to 10 members for at least 2 years while delivering hard targets and conducting regular reviews.
• Show a strong command of sales process, customer relationship management systems, funnel metrics, and on ground execution capabilities.
• Hold a Bachelor's degree with an MBA being preferred by the organization.
• Be fluent in both English and the local language to communicate effectively across all levels.

Nice to have

Only include preferred items if they exist in the SOURCE material, and the SOURCE does not specify additional preferred qualifications or nice to have criteria beyond the core requirements listed above.

Practical notes

The engagement is Fulltime and Permanent. The role requires flexibility to run weekend drives and events as needed in the field. There is no mention of compensation details, visa information, or specific working hours in the provided SOURCE material.