City Head - Guwahati

About the role

You are the City Head for Guwahati at Stable Money, operating as the chief executive of your city responsible for the entire profit and loss statement. This position demands a hands-on, field-first approach where you will spend significant time engaging directly with customers and partners on the ground. You will own the end-to-end performance of investments in your city, driving both top line growth and customer satisfaction. Your primary mission is to build a scalable and compliant business that consistently hits volume targets while deepening customer relationships. You will act as the key link between the central corporate team and the local market, translating strategy into action. Success in this role requires discipline, resilience, and a relentless focus on execution and team development.

Key facts

What you'll do

Map and execute a hyper-local go to market plan for your city, defining pincode coverage, funnel strategies, and daily beat plans to ensure comprehensive market capture.

Drive monthly and quarterly targets for investments volume in Indian Rupees, focusing on the number of Fixed Deposits, number of Bonds, number of Mutual Funds, active customers, and repeat investments.

Architect and implement investment wallet deepening strategies through cross selling, upselling, and portfolio deepening initiatives alongside targeted city level campaigns.

Acquire, activate, and scale a diverse portfolio of channel partners including IFAs, DSAs, wealth boutiques, community leaders, housing societies, and corporate entities to maximize reach.

Oversee partner onboarding, training, joint customer events, incentive governance, and performance hygiene to maintain high standards of productivity and compliance.

Manage key channel metrics such as activations, conversion percentages, average ticket size, and compliance scores to optimize partner performance.

Lead from the front in high stakes customer meetings, directly closing marquee customers and accounts with complex requirements.

Champion a zero-defect standard for Net Promoter Score by ensuring impeccable KYC and documentation processes with quick Turnaround Times.

Hire, train, coach, and manage a field sales team of five to ten representatives, requiring a minimum of two years of prior team management experience.

Institute a rigorous operating rhythm with daily huddles, weekly reviews, strict funnel hygiene, proactive pipeline building, sales commitments, and continuous capability building sessions.

Own the city Profit and Loss statement, closely monitoring productivity, Customer Acquisition Cost, Activation to Sales metrics, vendor spends, and overall unit economics.

Be a stickler for process excellence by maintaining immaculate CRM hygiene, accurate pipeline data, clear sales commitments, input metrics, and strict Standard Operating Procedure adherence.

Ensure full regulatory compliance with KYC, Anti Money Laundering, and Prevention of Money Laundering Act norms while driving clean, documented, and audit ready operations.

Track key performance indicators from inputs to outputs, monitoring leads, meetings, commitments, investments, and renewals to identify trends.

Publish detailed weekly and monthly dashboards, flagging risks early and proposing concrete corrective actions to stakeholders.

Collaborate closely with central product, operations, and marketing teams to incorporate city feedback and run localized experiments that improve results.

Requirements

Bring a minimum of 10 years of experience in City or Branch level Sales or Business Development within the Banking, Insurance, Investments, or Lending sectors.

Possess deep local city experience and a strong professional network in the exact city you are applying to, having previously worked in the same city.

Demonstrate a proven track record of direct sales to retail and affluent customers as well as channel sales through Intermediary Financial Advisors, Distribution Service Agents, and partners.

Have managed a field team of five to ten members for at least two years, delivering against hard targets and conducting regular performance reviews.

Show mastery of sales processes, Customer Relationship Management systems, funnel metrics, and on the ground execution capabilities.

Hold a Bachelor's degree, with a Master of Business Administration being preferred by the company.

Be fully fluent in both English and the local language to communicate effectively with all stakeholders.

Nice to have

None specified by the source.

Practical notes

The engagement is Fulltime and Permanent, requiring your presence and dedication to the ground role in Guwahati.

You must be flexible to run weekend drives and events as needed to meet targets and engage customers directly.