Sales Assistant - LATAM

About the role

Silverlogic is seeking a dynamic and motivated Sales Assistant to join our team, focusing on the LATAM region. This position is ideal for individuals who are about sales and eager to contribute to the growth of our business in Latin America. As a Sales Assistant, you will play a crucial role in supporting our sales team, managing client relationships, and driving revenue through effective communication and organization. You will have the opportunity to work in a fast-paced environment and be part of a company that values innovation and teamwork.

Key facts

What you'll do

• Assist the sales team in identifying and qualifying potential clients in the LATAM market through research and outreach.
• Maintain and update the customer relationship management (CRM) system to ensure accurate tracking of leads and sales activities.
• Collaborate with the marketing team to develop targeted campaigns that resonate with the LATAM audience, including email marketing and social media initiatives.
• Prepare sales presentations and proposals tailored to the needs of prospective clients, showcasing Silverlogic's products and services.
• Support the sales team in managing the sales pipeline, ensuring timely follow-ups and communication with leads.
• Conduct market analysis to identify trends, competitive landscape, and potential areas for growth within the LATAM region.
• Assist in organizing and coordinating sales meetings, webinars, and events to promote Silverlogic's offerings.
• Provide exceptional customer service by addressing client inquiries and resolving issues promptly, fostering long-term relationships.
• Track and report on sales metrics, providing insights to the sales team to help refine strategies and improve performance.
• Participate in training sessions and workshops to enhance your sales skills and product knowledge.
• Collaborate with cross-functional teams, including product development and customer support, to ensure a experience for clients.
• Stay informed about industry developments and best practices to contribute to the continuous improvement of sales processes.

Requirements

• Bachelor's degree in Business, Marketing, or a related field.
• A minimum of 2 years of experience in sales support or a similar role, preferably within the technology or software industry.
• Strong understanding of the LATAM market and cultural nuances that influence business practices.
• Proficient in using CRM software and Microsoft Office Suite, particularly Excel and PowerPoint.
• Excellent verbal and written communication skills in both English and Spanish; Portuguese is a plus.
• Ability to work independently and as part of a team, demonstrating strong organizational and time management skills.
• Proven ability to handle multiple tasks and prioritize effectively in a fast-paced environment.
• Strong analytical skills with a focus on data-driven decision-making.
• A proactive and positive attitude, with a willingness to learn and adapt to new challenges.

Nice to have

• Experience in a startup environment or with remote work.
• Familiarity with digital marketing tools and techniques, such as SEO and content marketing.
• Previous experience in customer service or account management.
• Knowledge of sales methodologies and techniques, such as consultative selling or solution selling.
• Fluency in additional languages relevant to the LATAM region.

Skills & tools

• Proficiency in CRM systems (e.g., Salesforce, HubSpot) for managing sales processes and customer interactions.
• Familiarity with project management tools (e.g., Trello, Asana) to coordinate tasks and collaborate with team members.
• Strong presentation skills, with the ability to convey complex information clearly and persuasively.
• Basic understanding of data analysis tools to interpret sales metrics and performance indicators.

Practical notes

• This position is fully remote, allowing for flexibility in work hours.
• Salary will be competitive and commensurate with experience, with opportunities for performance-based bonuses.
• Candidates must be eligible to work in their respective countries within the LATAM region.
• Interested applicants are encouraged to apply through the provided link: [Apply here](https://silverlogic.bamboohr.com/careers/33).

Join Silverlogic and be part of a team that is dedicated to delivering exceptional solutions to our clients in the LATAM market. Your contributions will help shape the future of our company and the success of our clients. We look forward to welcoming you to our team!