ROME - Operation Manager
Job description
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About the role
This role provides independent leadership and establishment of the roadsurfer location in Rome, overseeing daily on-site operations in collaboration with central departments. The position leads an on-site team, optimizes processes, manages the local fleet, and advises customers on products and services.
Sales roles connect a company's product with the customers who need it. Representatives research accounts, run demos, handle objections, and close deals. The work is quota driven and moves quickly. Strong sellers combine listening skills with product knowledge and steady follow through. Sales roles reward consistent activity and honest qualification of deals. Most companies use a defined sales process, and reps are trained on it before being left on their own.
Key facts
What you'll do
Communication with international roadsurfer stations is maintained to support ongoing improvements across locations.
Team leadership is provided through onboarding, task planning, and quality control, guiding the on-site team to meet performance goals.
Recruitment is conducted to build and staff the local team with suitable talent for the station.
Requirements
The posting states a bachelor's degree requirement. The posting states a pay range of $38000 to $38500.
Successful completion of relevant training or study is required, or comparable qualification.
At least 2-3 years of relevant work experience in areas such as car rental, tourism, or similar is required, with career changers welcome.
Experience leading employees or teams is advantageous for effective team management.
High service and customer orientation with a friendly and open demeanor is required.
Hands-on communication skills are necessary to engage effectively with teams and customers.
Resilient problem solving and strong organizational skills are required to manage station challenges.
Excellent English is required, and fluency in the local language for the country applied for is required.
A Class B driver's license is required for vehicle oversight.
Nice to have
Experience in leading teams is beneficial for station leadership.
Skills & tools
Collaboration tools support communication with international teams.
Practical notes
The position is based in Rome under Regional Station Management Europe within a full-time contract.
The role involves occasional team events, use of a camper budget, and access to corporate benefits and family & friends discounts.
Typical interview steps
Sales hiring often includes a role play, a discovery call simulation, and a presentation. Candidates may be asked to pitch a product to a panel or handle a tough objection. Behavioral questions focus on past quota attainment and deal history. Energy and preparation matter. Interviewers often simulate the job in the interview itself, so be ready to run a short discovery call or demo. Practicing your own sales pitch out loud helps.
Good to know
Team environments emphasize flat hierarchies and collegial collaboration.
Camper budgets enable personal exploration of the company's lifestyle offerings.
Customer focus shapes daily interactions and service standards in mobile rental operations.
Cross-country communication supports consistent experiences across European stations.
Problem solving and organization underpin reliable fleet availability and maintenance workflows.
Questions to ask
Useful questions for the interview: what a typical week looks like, how work is assigned, what tools the team uses, and how feedback works. Asking how the role has changed recently and what the team wishes it had known when joining is also reasonable. Questions about the manager's priorities are especially valued.
Career growth
Sales careers can move from SDR or associate to account executive, senior AE, manager, and director roles. Some sellers move into partnerships, account management, or revenue operations. Compensation typically mixes a base with commission tied to results. High performers in sales typically move into larger accounts, team leadership, or sales operations. Quota history and references carry the most weight in promotion.