LINZ - Sommerjob in der Campervanvermietung

About the role

This position places you at the heart of roadsurfer's customer experience, where your daily interactions define the journey for travelers exploring Europe from a campervan. You will own the full pickup and return process, ensuring each handover feels seamless, friendly, and efficient for every guest who walks through the door. As a representative on the front lines, you will greet customers, manage vehicle check ins and check outs, and maintain the highest standards of cleanliness and readiness for each trip. Your role will require quick thinking and clear communication as you handle questions, resolve minor issues, and keep operations running smoothly at the station. You will work closely with a fast growing team, supporting daily station tasks that keep the business running at peak efficiency. Success in this role depends on your ability to combine a welcoming attitude with reliable execution, turning every interaction into a positive reflection of the roadsurfer brand. By maintaining a strong presence during your shift, you directly contribute to customer satisfaction and the overall reputation of the service across the region.

Key facts

What you'll do

Greet customers with a warm welcome as they arrive to pick up their campervan, confirming bookings and explaining key details of the rental agreement.

Manage the full campervan pickup and return process, checking vehicles carefully, documenting any damage, and ensuring inventory is accurate.

Maintain a clean and organized station environment, including the campervans, ensuring the area is ready for the next group of travelers at all times.

Communicate effectively with guests in German or English, answering questions about routes, local tips, and vehicle operation in a clear and confident manner.

Support daily station operations by assisting with administrative tasks, logging interactions, and keeping records up to date for the team.

Handle common customer concerns on site, offering practical solutions and escalating more complex issues according to established procedures.

Collaborate closely with other team members to balance workload, cover shifts, and respond to changing demand during the rental season.

Monitor the condition of the campervans throughout your shift, reporting any maintenance needs or safety concerns immediately to the station manager.

Contribute to a positive guest experience by being attentive, proactive, and consistently reliable during every interaction.

Follow all roadsurfer policies and procedures, ensuring that health, safety, and security standards are met without exception during every shift.

Requirements

The posting states a bachelor's degree requirement. You must possess a valid driver's license appropriate for operating a campervan and a clean driving record.

You must be legally authorized to work in Austria and provide any required documentation for employment without delay.

You must be fluent in German or English, both written and spoken, to communicate clearly with guests and team members.

You must be available to work shifts Monday through Saturday from 08:00 to 19:00, adapting to the needs of the station as required.

You must be able to start on or around 1 April, subject to confirmation and successful completion of any onboarding steps.

You must be comfortable working in a fast paced environment where tasks can change quickly and flexibility is essential.

You must be able to lift and move equipment related to campervans safely and perform basic physical tasks required at the station.

Practical notes

The position is based at Gewerbestraße 1, 4063 Hörsching.

Shifts run Monday through Saturday from 08:00 to 19:00 depending on availability.

Start date targets 1 April, subject to confirmation.

Typical interview steps

Sales hiring often includes a role play, a discovery call simulation, and a presentation. Candidates may be asked to pitch a product to a panel or handle a tough objection. Behavioral questions focus on past quota attainment and deal history. Energy and preparation matter. Interviewers often simulate the job in the interview itself, so be ready to run a short discovery call or demo. Practicing your own sales pitch out loud helps.

Good to know

Roadsurfer operates campervan rentals and related services across Europe.

The role involves cleaning vehicles and communicating with guests in German or English.

Team members support daily station tasks as part of a fast growing operation.

Questions to ask

Useful questions for the interview: what a typical week looks like, how work is assigned, what tools the team uses, and how feedback works. Asking how the role has changed recently and what the team wishes it had known when joining is also reasonable. Questions about the manager's priorities are especially valued.

Career growth

Sales careers can move from SDR or associate to account executive, senior AE, manager, and director roles. Some sellers move into partnerships, account management, or revenue operations. Compensation typically mixes a base with commission tied to results. High performers in sales typically move into larger accounts, team leadership, or sales operations. Quota history and references carry the most weight in promotion.

About the company

Roadsurfer is a European campervan rental and outdoor travel platform offering flexible van life experiences across Europe, with subscription and rental models.