TRIER - Flexibler Nebenjob

About the role

Join our team in Trier to help prepare campervans for customers and ensure a smooth rental experience. This position involves hands-on tasks and direct interaction with our renters. You will contribute to making each customer's road trip memorable. You will play a key role in maintaining the high standards of cleanliness and readiness that define our service. Your work will directly impact customer satisfaction and their perception of our brand. We are looking for someone who takes ownership of their responsibilities and works reliably within a team. This role offers the chance to gain practical experience in the travel and outdoor sector. Your efforts will help support the operational success of our regional station.

Key facts

What you'll do

• Clean the interior and exterior of campervans to a meticulous standard after each rental period.
• Perform detailed vehicle inspections to identify any damages or issues before customer handover.
• Assist customers during vehicle pickup and return procedures, ensuring a clear and friendly communication flow.
• Support the station team with daily operational tasks such as inventory checks and supply organization.
• Handle the preparation of vehicles for new renters, including bed setup and basic system checks.
• Maintain an organized workspace and storage area to support efficient workflow throughout the shift.
• Contribute to the overall visual presentation of the campervans to uphold our brand image.
• Document any irregularities or maintenance needs and report them promptly to the station management.
• Collaborate with colleagues to cover peak times and ensure seamless operation during busy rental periods.
• Follow all safety and hygiene protocols to create a secure environment for both staff and customers.
• Provide local insights and basic information about the region to renters when appropriate and within your scope.
• Use your initiative to improve small aspects of the workflow based on your observations and experience.
• Support the logistics of vehicle movement on site when necessary, always following guided safety procedures.
• Demonstrate reliability by maintaining consistent attendance and punctuality throughout the engagement period.

Requirements

• You possess a practical, hands-on approach to work and are comfortable with physical tasks.
• You hold a valid Class B driver's license, which is essential for this position.
• You can communicate effectively in German or English, both in written and spoken forms.
• You are legally allowed to work in Germany without restrictions during the specified engagement period.
• You have a strong sense of responsibility and understand the importance of attention to detail.
• You are able to follow instructions clearly and work independently when required.
• You have a flexible mindset and can adapt to changing priorities in a fast-paced environment.
• You are available to work the required shifts consistently from August 1st to October 31st.

Nice to have

• Experience in a customer-facing role within the travel, hospitality, or service industry.
• Previous exposure to vehicle cleaning or preparation tasks in a professional setting.
• Basic knowledge of campervan systems or outdoor equipment used during travel.
• Familiarity with the Trier or broader Rhineland-Palatinate region.
• Any additional language skills beyond German and English that could assist with customer interaction.
• A background in logistics, warehousing, or operations that aligns with the demands of this role.
• Willingness to learn and quickly adopt internal procedures and safety standards.

Practical notes

• Flexible contract options available: Minijob, Werkstudent, Part-time, or Full-time.
• Workdays are Monday to Saturday, between 8:00 AM and 7:00 PM, based on your availability.
• The position is located at Am Maarbach 7-9, 54329 Konz, which is closely associated with the Trier region.
• This is a temporary engagement running from August 1st to October 31st, with the possibility of extension based on performance and needs.
• Applicants must be able to commit to the full duration of the engagement or discuss exceptions early with the hiring manager.
• All work schedules will be coordinated in advance to ensure clarity and proper planning for each shift.
• There may be requirements to work during weekends or public holidays depending on the rental demand.
• Compliance with roadsurfer internal guidelines and local regulations is mandatory at all times.
• This role does not involve driving customers or operating vehicles on public roads beyond site premises.