HEIDELBERG - Flexibler Nebenjob

About the role

The team maintains vehicles and guest experiences to sustain smooth operations and satisfied visitors. You will own the end to end readiness of the camper fleet assigned to your station, ensuring that every vehicle meets the high standard expected by guests. You will act as the primary point of contact for vehicle readiness, translating operational needs into clear actions for the team. You will support the sales process by guaranteeing that campers are available, clean, and fully functional for every booking. Your daily work will directly influence guest satisfaction and the perceived reliability of the service. You will collaborate closely with the Station Team in Heidelberg to align vehicle preparation with booking schedules and guest expectations. You will contribute to a culture of ownership where small details prevent larger issues and keep the operation running efficiently.

Key facts

What you'll do

Inspect camper exteriors and interiors daily, identifying any damage, dirt, or maintenance needs to ensure vehicles are guest ready.

Execute thorough cleaning of vehicle cabins, kitchens, and storage areas to meet the high standards required for quick turnover between guests.

Perform basic vehicle checks, including tire pressure, fluid levels, and safety equipment, to confirm operational safety and compliance.

Restock consumables and supplies such as linens, toiletries, and kitchen essentials to remove friction from the guest arrival experience.

Coordinate with the Station Team in Heidelberg to manage vehicle availability, update status in systems, and prevent double bookings.

Support the sales process by ensuring that vehicles shown to potential renters are in impeccable condition, reinforcing trust in the brand.

Maintain station organization, including secure storage of equipment and proper handling of keys to protect company assets.

Follow established procedures for documenting issues, logging minor repairs, and escalating concerns to prevent minor problems becoming major disruptions.

Optimize turnaround times for vehicle cleaning and preparation to increase the capacity of the rental fleet without compromising quality.

Demonstrate reliability by adhering to shift schedules, showing up on time, and being ready to adapt when operational needs change.

Contribute to a positive guest experience by ensuring that every vehicle you prepare reflects the professionalism and care of the roadsurfer brand.

Collaborate with teammates to share best practices for cleaning, maintenance, and vehicle inspection to continuously raise the standard of readiness.

Requirements

A bachelor's degree is required; You must bring a hands on mentality, proving that you are not an office type and genuinely enjoy pitching in and helping wherever needed.

Shift availability is required from Monday to Saturday, 08:00 to 19:00, based on availability for this role.

You must be able to follow detailed procedures consistently, ensuring that vehicle preparation and station tasks are completed correctly every time.

You should be comfortable working independently and as part of a small team, taking initiative when necessary and supporting colleagues during busy periods.

Physical capability to lift, carry, and maneuver equipment related to vehicle cleaning and maintenance is necessary for this position.

Reliability and punctuality are essential, as your presence impacts the readiness of vehicles and the experience of arriving guests.

A strong sense of responsibility toward maintaining standards, documenting issues, and communicating clearly with the team is required.

Practical notes

Typical interview steps

Sales hiring often includes a role play, a discovery call simulation, and a presentation. Candidates may be asked to pitch a product to a panel or handle a tough objection. Behavioral questions focus on past quota attainment and deal history. Energy and preparation matter. Interviewers often simulate the job in the interview itself, so be ready to run a short discovery call or demo. Practicing your own sales pitch out loud helps.

Good to know

Questions to ask

Worth asking in any interview: how the team measures success, who the role works with daily, what the onboarding looks like, and what the company is trying to achieve this year. Asking what past hires did well is a strong final question. Keep the list short and pick the questions that matter most to you.

Career growth

Sales careers can move from SDR or associate to account executive, senior AE, manager, and director roles. Some sellers move into partnerships, account management, or revenue operations. Compensation typically mixes a base with commission tied to results. High performers in sales typically move into larger accounts, team leadership, or sales operations. Quota history and references carry the most weight in promotion.

About the company

Roadsurfer is a European campervan rental and outdoor travel platform offering flexible van life experiences across Europe, with subscription and rental models.