Home Improvement Sales Representative

About the role

Field sales representatives generate appointments from company bookings and conduct in home demonstrations during evenings and weekends. The role focuses on building repeat business by delivering expert service through every step of the customer experience.

Sales roles connect a company's product with the customers who need it. Representatives research accounts, run demos, handle objections, and close deals. The work is quota driven and moves quickly. Strong sellers combine listening skills with product knowledge and steady follow through. Sales roles reward consistent activity and honest qualification of deals. Most companies use a defined sales process, and reps are trained on it before being left on their own.

Key facts

What you'll do

Company generated appointments lead client meetings in homes, and weekday evenings and Saturdays are required for these visits.

Thorough presentations, precise estimates, and detailed documentation support the home improvement decision process for clients.

Representatives become trusted experts by following all service steps, achieving customer satisfaction and generating repeat business.

Requirements

Successful in home sales background, with home-improvement-specific experience preferred.

Professional demeanor and strong closing abilities enable success with diverse clients.

Clear communication and listening skills connect effectively with varied personalities.

Daily access to Microsoft office tools through a laptop or tablet supports job execution on the road.

Willingness to learn new mobile technology and travel to customers' homes across the State is necessary.

Commitment to continuous learning and improvement maintains service excellence over time.

Valid driver's license is mandatory for territory coverage.

Practical notes

All appointments are company generated and scheduled, so cold calling is not part of the workflow.

Comprehensive benefits include Medical, Dental and Vision Insurance for qualified team members.

Evening appointments on Friday and Saturdays are not scheduled.

Typical interview steps

Sales hiring often includes a role play, a discovery call simulation, and a presentation. Candidates may be asked to pitch a product to a panel or handle a tough objection. Behavioral questions focus on past quota attainment and deal history. Energy and preparation matter. Interviewers often simulate the job in the interview itself, so be ready to run a short discovery call or demo. Practicing your own sales pitch out loud helps.

Good to know

Home improvement services operate in a fast moving field where trust and convenience shape decisions.

Representatives use digital tools for scheduling, documentation, and mobile technology during client visits.

National brands like Kohler influence product knowledge and service standards in this role.

Continuous learning supports adaptation to new products, technologies, and customer expectations over time.

Field sales workflows rely on route planning, territory coverage, and in home meetings.

Questions to ask

Useful questions for the interview: what a typical week looks like, how work is assigned, what tools the team uses, and how feedback works. Asking how the role has changed recently and what the team wishes it had known when joining is also reasonable. Questions about the manager's priorities are especially valued.

Career growth

Sales careers can move from SDR or associate to account executive, senior AE, manager, and director roles. Some sellers move into partnerships, account management, or revenue operations. Compensation typically mixes a base with commission tied to results. High performers in sales typically move into larger accounts, team leadership, or sales operations. Quota history and references carry the most weight in promotion.

About the company

Renuity, headquartered in Charlotte, NC, is a leading home improvement services business with a rapidly expanding national footprint. Renuity currently operates across 36 states and has created hundreds of thousands of happier homeowners across the United States who have chosen Renuity for their home improvement needs.