Visual Merchandising Associate, Full-Time - Soho

About the role

This position is focused on upholding high standards of visual merchandising in our Soho store. The Visual Merchandising Associate will play a key role in executing strategies that enhance customer experience and drive sales. You will be instrumental in translating our brand vision into compelling in-store displays.

Key facts

What you'll do

• Maintain impactful product displays, including dressing room outfits and mannequin presentations, adhering to corporate visual standards.
• Organize and execute weekly Go Lives in a timely manner according to visual merchandising guidelines.
• Ensure all visual merchandising equipment is well-maintained and stored centrally in the stockroom.
• Manage visual merchandising recovery efforts, including repositioning products and replenishing displays.
• Streamline the shipment processing system to ensure products are displayed promptly to maximize sales.
• Prioritize customer service while performing tasks to maintain a welcoming environment.
• Keep the sales floor, fitting rooms, and windows clean and organized.
• Provide weekly feedback and insights to the Visual Merchandising Manager.
• Collaborate with the Store Manager for weekly assessments of visual merchandising effectiveness and develop action plans as needed.
• Prepare for new product arrivals by planning placements in advance and sharing this with management.
• Work with leadership to ensure shipments are processed within a 24-hour service level agreement.
• Place new merchandise on the sales floor immediately after processing, ensuring strategic placement.
• Monitor items designated for return to vendor and ensure they are removed from the sales floor.
• Analyze reports and dashboards to provide insights that inform merchandising decisions.
• Review weekly business performance using company reporting tools to identify product opportunities.

Requirements

• A strong commitment to the Reformation brand.
• At least 6 months of experience working at Reformation.
• Excellent communication skills.
• Strong organizational and time management abilities.
• Proficient visual merchandising skills.
• Proven ability to work collaboratively within a team.
• Strong interpersonal skills and professional demeanor.
• Adherence to time and attendance policies.
• A proactive and enthusiastic approach to work.
• Understanding of Reformation's core values and culture, reflected in daily efforts.
• Commitment to maintaining a professional and productive work environment.

What you'll bring

• Over 1 year of relevant experience in a dynamic, service-oriented environment.
• Familiarity with desktop, mobile, tablet, and digital technologies.
• Experience in retail or operationally intensive businesses.
• Ability to thrive in a fast-paced environment.
• Strong interpersonal skills and the ability to connect with diverse individuals.
• Self-motivated and ready to tackle new challenges.

Compensation

Reformation values transparency and fairness in compensation. The expected hourly wage for this role ranges from $16 to $25, influenced by factors such as experience, skills, and internal equity. Compensation decisions are made with care and may vary based on individual circumstances and changing business needs. Our total rewards package includes benefits, perks, and growth opportunities that enhance overall compensation.

Benefits & Perks

• Eligible employees receive employer-sponsored medical, dental, and vision insurance, along with commuter benefits.
• Competitive paid time off policies, including vacation, sick leave, and company holidays.
• Retirement planning support, including options for sustainable investment funds.
• Collaboration opportunities with teams across our offices in LA, NYC, and London.
• Access to fertility care support and reimbursement for related expenses after one year of employment.
• Commitment to community causes through annual donations.
• Employee discounts on clothing and participation in cultural events.

Reformation is an Equal Opportunity Employer. We are dedicated to building a diverse and inclusive team that reflects the world we aspire to create. All qualified applicants will be considered for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status, in accordance with applicable laws.

If you require accommodations during the application or interview process, please inform us. We are here to support you in presenting your best self.

If you are uncertain about applying, we encourage you to do so. We value growth and welcome those who are enthusiastic about making fashion more sustainable. If this specific role does not fully align with your interests, consider submitting a general application.