District Manager, Full-Time

About the role

This position leads a multi-store region to advance sustainable fashion through data-driven decisions and team development. The leader partners across functions to execute strategies that strengthen brand presence and customer experience. Success is defined by revenue growth, operational consistency, and talent pipeline strength.

Most organizations organize this kind of work into small teams with a clear owner for each project. People are expected to set priorities, share progress, and ask for help early. Written communication matters because decisions are often recorded and revisited. Successful professionals in any field share a few habits: they take notes, keep commitments, and communicate in writing. Teams value people who make their work easy to review and build on.

Key facts

What you'll do

District revenue, profitability, and brand awareness are advanced by analyzing performance and market signals.

Market-specific strategies expand market share by targeting customer acquisition, retention, and operational excellence.

Proactive risk management is supported by interpreting market trends, competitor moves, customer behaviors, and performance metrics.

An elevated, consistent experience is delivered as the Reformation brand ambassador across all locations.

Long-term leadership stability is built by coordinating internal and external talent pipelines in alignment with expansion goals.

Securing district stability and capability is achieved by preparing future leaders through succession planning.

Store manager effectiveness is strengthened through coaching and mentorship that boost engagement and business results.

Innovation and agility are fueled by advancing talent development as a strategic district advantage.

Customer acquisition, retention, and personalized outreach are driven by championing clienteling initiatives across the market.

Repeat business, lifetime value, and advocacy are raised by connecting customer data and NPS insights to action.

Teams are coached in stores on sales performance, talent development, and service execution, with the majority of time spent in-store.

Action plans and accountability are refined through business reviews of sales, talent, customer engagement, and operations.

An inclusive culture rooted in Reformation values is maintained by inspiring teams toward high performance.

Conversion targets and accountability are upheld by reinforcing sales and service behaviors at every customer interaction.

Consistency is ensured through upholding visual merchandising, inventory practices, company policies, and efficiency improvements.

District results are sustained over time by using performance indicators to guide action plans and close gaps.

Requirements

A degree is required for this role.

You must bring 1+ years of leadership experience managing teams and delivering results.

You are required to spend approximately 80% of your time traveling within stores to coach and support managers.

You must be able to partner with cross-functional teams to align district strategy with company goals.

You must analyze data and market insights to identify and act on growth opportunities.

Practical notes

This role is remote with expected travel and in-store presence.

You will collaborate with teams based in Los Angeles, New York, and London.

Typical interview steps

Interviews in this field typically test judgment, communication, and fit as much as technical skill. Be ready to describe a challenge you faced, what you did, and what you learned. Most companies value honest answers over polished ones. Whatever the role, preparation is visible. Reviewing the company's product, the job description, and your own past work before the conversation is the strongest step.

Good to know

This role focuses on leading district-level growth in sustainable fashion.

The team uses technology to connect employees, customers, and brand experiences.

Success is measured by revenue, customer retention, talent development, and brand strength.

The position operates within a mission-based culture that values inclusion and continuous improvement.

Tools support clienteling, performance analytics, and cross-functional collaboration.