Director, Product Management

About the role

The is entrusted with the strategic oversight and sustainable growth of the company's legacy workload automation portfolio, ensuring that long-standing enterprise investments continue to deliver value. This position requires the incumbent to define and own the end-to-end product strategy for these foundational products while actively transforming potential migration exits into carefully managed expansion opportunities that strengthen the portfolio. A central part of the role involves protecting and enhancing customer lifetime value by ensuring continuity and reliability for existing enterprise clients during complex operational transitions. The hire will lead discovery initiatives in partnership with Customer Success to design robust migration playbooks that are technically feasible and strategically aligned with Redwood Software's modernization objectives. You will enable sales teams by providing crisp competitive positioning, data-backed business cases, and strategic narratives that reframe migration as a value-building opportunity rather than a disruptive necessity. Another critical responsibility is to champion data-driven decision-making by interpreting renewal patterns, usage telemetry, and support signals to identify churn risk and proactively mitigate it across customer portfolios. You will guide product owners and delivery teams through clear prioritization, ensuring that migration utilities, feature parity requests, and legacy debt reduction move forward in a coordinated and coherent manner.

Key facts

What you'll do

• Define and own the strategic direction for Redwood Software's legacy workload automation products, aligning roadmap decisions with enterprise customer needs and long-term business outcomes.
• Translate complex customer requirements and operational constraints into clear product decisions that address security, compliance, and service commitments without disrupting critical workflows.
• Lead discovery workshops with Customer Success and enterprise stakeholders to design migration playbooks, validate technical feasibility, and shape narratives that convert potential churn into expansion.
• Enable sales teams by developing competitive positioning, business cases, and strategic narratives that highlight the value of migration and defend product differentiation during enterprise review cycles.
• Interpret renewal patterns, usage telemetry, and support signals to identify early indicators of churn risk and recommend targeted interventions across customer portfolios.
• Refine and prioritize backlogs to ensure that migration utilities, feature parity items, and legacy debt reduction are sequenced in a way that maximizes continuity and minimizes operational risk.
• Partner closely with engineering and support teams to resolve cross-functional blockers, ensuring that stability and performance of critical workflows are maintained throughout product changes.
• Mentor emerging product managers, developing capabilities in customer discovery, outcome-based roadmaps, and transparent communication to elevate the broader product organization.
• Build and maintain segmentation models and detailed migration playbooks that guide execution at scale, particularly for environments with 100 or more accounts.
• Collaborate across functions to balance competing priorities, keeping customer outcomes at the center of decisions related to workload automation, ERP integration, and mission-critical operations.
• Leverage analytical rigor to interpret quantitative signals such as renewal rates, support trends, and usage data, using these insights to guide strategic choices and anticipate retention threats.
• Bring deep understanding of workload automation concepts, including job scheduling, batch processing, and orchestration across cloud and ERP contexts, to ensure product decisions reflect real-world operational realities.

Requirements

• Bring 5-7 years of experience managing complex B2B software products, with a demonstrated ability to sustain legacy platforms while building migration paths that modernize workloads.
• Demonstrate a non-negotiable commitment to protecting client trust by preventing churn during platform transitions and reframing migration as a value-building move for enterprise customers.
• Show deep understanding of workload automation, ERP integration, and mission-critical operations within complex IT landscapes that span hybrid cloud and on-premises environments.
• Exhibit analytical rigor by using quantitative signals such as renewal rates, support trends, and usage telemetry to guide strategic decisions and anticipate retention risks.
• Operate effectively in distributed and offshore models, collaborating across time zones with engineering, sales, and support teams to unblock critical delivery dependencies.
• Have a track record of executing migration strategy at scale, including building segmentation models and authoring detailed migration playbooks that guide execution teams.
• Maintain a SaaS-first mindset, recognizing how a flexible automation fabric and embedded AI capabilities can be leveraged to accelerate autonomous operations for risk-averse enterprises.
• Demonstrate the ability to work within a structured, mission-driven environment where product decisions are aligned with a long-term enterprise automation vision.

Nice to have

• Experience in industries where workload automation and batch processing are critical, such as finance, manufacturing, or healthcare.
• Familiarity with AI-driven automation concepts and how they can be integrated into legacy workload automation platforms.
• Prior involvement in product organizations that operate at Fortune 50 scale, with exposure to highly regulated or compliance-sensitive environments.

Practical notes

This role is based in Hyderabad, Telangana, India, and operates on a full-time basis. The compensation for this position is specified as 27.5 LPA. There are no additional benefits, travel requirements, visa sponsorships, or application deadlines outlined in the current source information.