Solution Engineer

About the role

This role offers the chance to operate with significant ownership over strategic solution engineering initiatives in the Tokyo market. You will be responsible for shaping customer conversations and defining the direction of engagement from the very first interaction. The position requires a hands-on approach to demonstrating how connected data drives smarter, faster, and more confident decision-making for clients. You will own the full narrative of Quantexa's value proposition, ensuring it resonates clearly with diverse stakeholders. Success in this role means becoming a trusted spokesperson for the technology within the region. You will directly influence the early stages of the customer journey and convert complex platform capabilities into compelling business stories. Ultimately, this position is about translating product strength into tangible client outcomes and long-term partnerships.

Key facts

What you'll do

• Serve as a functional expert in Quantexa's platform and products, with a deep command of capabilities and real-world banking applications.
• Demonstrate a thorough understanding of banking practices and regulatory environments, articulating how the platform resolves specific gaps and risks.
• Articulate and present the value of the platform, clearly showing how Quantexa solves critical pain points and empowers better decision-making.
• Represent Quantexa at industry events, customer meetings, and webinars, establishing thought leadership and credibility.
• Manage the technical aspects of the sales cycle, collaborating closely with Sales, Architects, Product, and Subject Matter Experts.
• Contribute technically to winning proposals, including the development of responses for RFPs and RFIs.
• Take ownership of the design, execution, and validation of Proofs of Concept and trials, ensuring alignment with customer objectives.
• Collaborate on the design and iteration of tailored solutions, working with partners, customers, and internal teams to define the optimal approach.
• Deliver highly tailored product demonstrations, both in-person and remotely, engaging audiences from technical users to executive leadership.
• Facilitate in-depth discovery sessions with prospects and partners to uncover core business challenges and technical needs.
• Enable the sales team by building and sharing effective demos, templates, and best practices that improve team-wide performance.
• Act as a mentor to peers, providing guidance and knowledge sharing to elevate the collective capability of the Solution Engineering function.
• Translate complex platform features into clear narratives that highlight outcomes, value, and return on investment.
• Partner with marketing to develop thought leadership content that reinforces Quantexa's position in the market.

Requirements

• Bring experience from a commercially focused, technical role such as Solution Engineering, Presales, Technical Sales, or Value Consulting.
• Communicate effectively in Japanese, engaging both technical and business stakeholders across all organizational levels with clarity and confidence.
• Use English communication skills in professional settings, such as when working with global teams, having studied abroad, or achieving a TOEIC score of over 700.
• Captivate audiences of any size by simplifying complex concepts into accessible and engaging narratives.
• Possess proven experience in at least one solution area within Risk, Anti-Financial Crime, AML, KYC, or CRM.
• Demonstrate a solid understanding of both the technical architecture and the business implications of the solutions offered.
• Have led at least two extensive proving engagements, such as PoCs or early implementation phases.
• Contribute to five or more overall proving engagements, which may include technical workshops, prototypes, bespoke demonstrations, and business cases.
• Deliver engaging presentations and pitches that directly link platform functionality to concrete business value.
• Exhibit ownership and initiative in identifying opportunities to improve team enablement and solution strategies.
• Show a commitment to maintaining deep product knowledge and staying current with platform updates and industry trends.
• Work effectively within a global, diverse culture, respecting varied perspectives and approaches to problem-solving.
• Thrive in an environment that values autonomy, collaboration, and continuous improvement.
• Align personal goals with Quantexa's mission of creating real change for customers and their industries.
• Be prepared to travel to customer sites as required to support sales efforts and deepen relationships.

Nice to have

• Strong expertise in data-driven, analytical solutions such as Entity Resolution, Network Analysis, and Predictive Decisioning.
• Hands-on experience with RegTech or Compliance technology platforms and their practical application.
• Familiarity with financial crime detection workflows and investigation methodologies.
• Background in designing data models for anti-money laundering and Know Your Customer processes.
• Understanding of how to leverage graph databases or related technologies for insight discovery.
• Experience developing machine learning concepts or advanced analytics within decisioning workflows.
• Knowledge of API integrations and data orchestration in financial services environments.
• Exposure to agile delivery methodologies and cross-functional team collaboration.

Practical notes

This role is based in Tokyo and may require travel to customer sites where appropriate.