Senior Manager/Associate Director, Learning and Development

About the Role

This is a hands-on position dedicated to transforming unclear business needs into structured learning solutions that drive adoption and measurable outcomes. You will own the full enablement lifecycle, converting unstructured requests from across the organization into usable programs, content, and training. Speed and clarity are essential as you move quickly to deliver tangible results. This role operates within PubMatic University (Learning & Development) and supports global go-to-market teams. You will build and run enablement that scales across sales effectiveness and leadership development. A core part of this role is equipping managers to act as force multipliers for learning. You will enable managers to identify skill gaps, access the right tools and resources, coach their teams effectively, and drive adoption of programs that impact revenue performance and professional growth. This position requires a balance of stakeholder leadership and hands-on execution. You are expected to personally build and deliver enablement assets and programs, not just oversee them.

What You'll Do

You will own and execute enablement programs end-to-end, personally creating and delivering training modules, sales content, and manager development materials. Key responsibilities include taking ownership of essential programs such as onboarding, Pitch Practice, and manager enablement initiatives. You will manage timelines, deliverables, and iteration cycles, ensuring that core content and materials are built and delivered by you. You will translate inputs from Sales, PMM, HR, and business leaders into usable formats, including training modules delivered through Seismic and Synthesia, sales content such as playbooks, decks, and guides, and manager enablement materials with facilitator guides. You will move work forward even when inputs are incomplete, challenging unclear or low-quality inputs and shaping them into high-quality outputs.

You will build and deliver sales and manager enablement programs in partnership with PMM, developing product and sales training that is practical and effective. You will design programs that equip managers to identify performance gaps and coach their teams using available tools, resources, and data. This includes building manager-focused assets such as coaching guides, reinforcement plans, and team-based learning activities. You will enable managers to drive adoption of enablement programs within their teams, ensuring that learning is not reliant on centralized training alone. You will also design and deliver leadership development programs for managers using proven frameworks such as SBI (Situation-Behavior-Impact) and ACE (Action-Coaching-Effect), or similar coaching and feedback models. You will contribute to programs such as the Hunter framework and prioritize reusing and adapting existing content instead of starting from scratch.

You will standardize and scale programs across regions and teams, designing repeatable playbooks, templates, and frameworks to reduce one-off work. You will convert live training into scalable formats, including on-demand content, LMS-hosted materials, and AI-driven delivery, while preserving learning impact. You will partner with global stakeholders to adapt and scale programs for regional needs, building from scratch when necessary to meet local requirements.

You will partner across the business, working with multiple parts of the organization including Sales, Support, PMM, and HR. You will participate in stakeholder conversations early on and take on leadership roles when appropriate. You will champion testing and feedback loops that refine content before and after rollout, ensuring that learning solutions are effective and aligned with business goals.

Key Facts

Requirements

You bring clarity to vague inputs and turn them into structured, effective learning experiences quickly. You have four years of experience developing and running enablement programs that influence behavior. You personally build core content, including decks, guides, and training modules, not just oversee strategy. You partner with Sales, PMM, HR, and cross-functional leaders to align on goals and outcomes. You use Seismic, Synthesia, and slide tools to create engaging, accessible learning materials.

Nice to Have

Experience adapting programs for global regions and supporting localization efforts.

Skills and Tools

Seismic, Synthesia, SBI, ACE, Hunter, LMS, PMM, Sales, HR