Parts Inside Sales

About the role

Who is Premier Truck Group?

Premier Truck Group operates as the largest Freightliner dealer group in North America. The organization maintains its headquarters in Dallas, Texas. Nearly 50 locations operate across the United States and Canada. The company offers a premium selection of new Freightliner and Western Star commercial vehicles. An extensive inventory of previously owned commercial trucks is also available. also, a full suite of parts, maintenance, and repair services supports these vehicles. Building a career here requires a commitment to excellence. You become part of a pre-eminent group of dealerships with serious plans for the future.

The Opportunity

Premier Truck Group invites you to join a winning team dedicated to ONE Network Executing. This mission focuses on delivering the best employee experience, operational excellence, and exceptional customer service. The company strives to be your employer of choice. This commitment applies regardless of the location where you work. A career here provides opportunities for growth tailored to performance, experience, and interests. A comprehensive benefits package accompanies this role.

What You Will Do

This role centers on owning the customer journey from greeting to final confirmation. Every interaction showcases the Premiertruck commitment to service. You solve problems quickly while protecting profit and brand reputation. Specific daily responsibilities include:

Greeting customers at the counter and capturing detailed requirements to ensure future accuracy.

Answering incoming telephone calls while documenting concerns and confirming parts compatibility for resolution.

Scanning digital catalogs to locate the correct components and verifying fit with specific vehicle specifications.

Calling vendors immediately to check stock levels and lead times for unavailable items.

Organizing the showroom section to maintain visibility and accessibility for browsing visitors.

Guiding warehouse staff to locate specific inventory and confirming condition before transactions.

Completing additional assignments that support team objectives and uphold service standards.

Cross-training on related systems to increase flexibility during peak demand periods.

Processing returns and exchanges in accordance with established policies and procedures.

Maintaining accurate records of all transactions within the designated database system.

Compensation and Work Details

This position is located in Howe, Texas. It is a full-time engagement. The compensation rate ranges from $22.00 to $24.00 per hour.

Requirements

You must hold a high school diploma or equivalent credential. A minimum of one year of experience in sales or counter operations is required. A valid driver's license for local travel is mandatory. You must be able to perform the essential functions of the job with or without reasonable accommodation. You must maintain a professional appearance and demeanor at all times while representing the company. You must comply with all company policies, procedures, and safety regulations. You must be able to lift and move boxes weighing up to 50 pounds on a regular basis. You must pass a background check and drug screening as part of the hiring process.

Nice to have

Preferred experience with commercial vehicle parts handling is advantageous.

Skills and Tools

Success in this role requires specific skills and proficiencies. You will utilize the IND-PARTS system. Strong customer service and communication abilities are essential. Attention to detail ensures accuracy in documenting concerns and confirming compatibility.

Why Join Us?

When you join this team, you are rewarded with career advancement opportunities. These opportunities are based on individual performance, experience, and interests. The fully comprehensive benefits package includes employee discounts, medical dental and vision insurance, life insurance, employee assistant programs, paid holidays, paid time off, a 401k plan with employer match, and a focus on work-life balance.

Next Steps

This role represents a significant step in a professional journey. It combines customer interaction with technical problem-solving. You will contribute directly to operational excellence and customer satisfaction. The company provides the tools and support necessary for success.

Please This ensures you have the most current information regarding the position. We look forward to reviewing your application and discussing this opportunity in greater detail. Joining Premiertruck means joining a winning team dedicated to excellence.

What you'll do

Please note that this position requires availability during standard business hours which may include weekends. Some travel between locations may be required within the local region. This role is eligible for full-time employment classification. No specific visa sponsorship information is provided in the source material. All candidates must adhere to the onboarding timeline and requirements detailed in the official hiring documentation. The successful candidate must complete any necessary training modules before assuming full responsibilities. The work environment is professional and requires adherence to strict confidentiality policies regarding customer and vendor information. You will be expected to meet monthly performance metrics and participate in regular team meetings. The company is an equal opportunity employer and encourages diversity in its workforce. All information provided in this job description is subject to change without notice. The listed compensation is an estimate based on the provided hourly rate and standard full-time hours. Actual pay may vary based on experience and performance. This advertisement is intended solely for the purpose of attracting qualified candidates for the Parts Inside Sales position at Premiertruck.