Heavy Duty Truck Sales Coordinator

About the role

Heavy Duty Truck Sales Coordinator

Premier Truck Group presents a new duty order for the Heavy Duty Truck Sales Coordinator position. This role is based in Kansas City, Missouri. It is a full-time opportunity with a compensation package of sixty-five thousand dollars annually. You will own the end-to-end customer journey for daily sales operations, acting as the central hub that keeps every moving part aligned. This position demands a high level of professionalism in every interaction across all company locations and touchpoints. You will drive daily results by synchronizing team efforts with the strategic objectives of the organization. The role involves meticulous coordination of vehicle movement, from setup to delivery, ensuring seamless logistics execution. Success in this position is defined by your ability to process complex paperwork accurately and resolve customer needs efficiently. When you build your career here, you commit to being the very best in the business while advancing your growth within a structured path.

Why Join Our Winning Team?

Choosing our team provides specific rewards that extend beyond the standard employment relationship. You gain access to a structured path for career growth and advancement that is tailored to individual performance, experience, and interests. The compensation package includes a fully comprehensive benefits suite designed to support your well-being and future. Specific benefits include employee discounts, medical dental and vision insurance, life insurance, employee assistant programs, paid holidays and paid time off, a 401k plan with employer match, training initiatives, and a focus on work-life balance. This environment is built for individuals who seek stability with room to grow and contribute to a winning culture.

Key Facts of the Role

This position owns the full customer journey for daily sales operations, requiring consistent professionalism across every interaction and location. You will drive results by aligning team efforts with company objectives on a daily basis to ensure targets are met. Specific duties include setting up trucks for customer delivery while coordinating efficiently with logistics partners to maintain flow. You will organize inventory data and update social media listings to maintain accurate stock records that reflect real-time availability. Processing warranty documentation and routing claims promptly ensures faster customer resolution and satisfaction. You will guide trucks through lot movements and assist with pickup and drop-off activities to streamline operations. The role requires handling purchase orders and ensuring financial records match transaction details exactly without error. Additional responsibilities involve delivering training materials to new staff and supporting knowledge transfer during onboarding sessions. You will review truck files and prepare quotes to satisfy both customer expectations and departmental requirements accurately. Partnering with body builders and departments resolves delivery issues and maintains high levels of satisfaction internally and externally.

Maintain Heavy and Medium Duty inventory with precision and attention to detail.

Process all warranty related paperwork in a timely and accurate manner.

Maintain truck sales inventory on social media and PTG website to ensure current offerings.

Prepare truck deals for accounting department to facilitate smooth financial operations.

Maintain truck files used for quote purposes to ensure quick access to vital information.

Maintain Delivery Board to track the status of every vehicle movement.

Coordinate and assist delivery and pick up of trucks sold to optimize customer experience.

Move trucks on lot as needed to support sales activities and operational efficiency.

Communicate with other departments relating to truck delivery to prevent bottlenecks.

Communicate with management and customers relating to truck delivery issues to provide solutions.

Communicate with body companies to ensure seamless integration of custom builds and repairs.

Issue purchase orders related to truck transactions to support procurement and inventory goals.

Perform all other duties as assigned to support the broader objectives of the sales team.

Attend training classes as required to stay current on policies, procedures, and product knowledge.

Comply with policies and procedures of the company to maintain a professional and safe environment.

Able to work when scheduled to meet the operational demands of the role consistently.

Responsible for care of equipment to ensure longevity and functionality of tools and resources.

Abide by Safety guidelines to protect yourself, colleagues, and company assets.

Requirements

The position requires a High School Diploma or GED equivalent as the foundational educational standard. Candidates must possess at least two years of administrative experience immediately to ensure readiness for the demands of the role. A valid Commercial Driver License is required to perform essential functions related to vehicle coordination and movement. The ability to adhere to strict compliance and procedural standards is non-negotiable for success in this position. You must demonstrate reliability in following scheduled shifts and fulfilling all assigned responsibilities. A strong commitment to safety protocols and equipment care is essential for maintaining operational integrity.

Nice to have

Experience in heavy duty truck sales environments is preferred as it provides context for the specific challenges of the industry.

What you'll do

• Work schedule is Full Time during standard business hours as defined by operational needs.
• Travel is not required for this role as all duties are performed at the designated location in Kansas City, Missouri.
• Candidates must be eligible to work in the United States without sponsorship at this time.
• This role requires the ability to lift and move equipment up to a specified weight limit as required by the job function.
• The start date is contingent upon background check results and successful completion of the hiring process.
• New hires are subject to a probationary period in accordance with company policy and performance standards.
• All employees are expected to participate in ongoing training and development programs to maintain excellence.
• Compliance with all company policies, safety procedures, and regulatory requirements is mandatory for continued employment.
• The company reserves the right to modify duties, responsibilities, and requirements as business needs evolve.
• This position reports to the Sales Manager or designated leadership within the Premiertruck organization.
• Successful candidates must meet all criteria outlined in the Requirements section without exception.
• The work environment may involve exposure to outdoor conditions when moving vehicles between indoor and outdoor areas.
• Proficiency with basic computer systems and software is necessary to perform administrative tasks effectively.
• The role may require extended periods of standing or walking during peak operational hours.
• Incident reporting and documentation are critical components of the safety and administrative duties.
• The ability to work well within a team environment is essential for achieving shared goals.
• Any discrepancies in financial or inventory records must be reported immediately to management.
• The role includes participation in weekend or holiday coverage as business demands require.
• Maintaining a clean and organized workspace contributes to efficiency and safety standards.
• Adherence to delivery schedules is vital to customer satisfaction and operational success.
• The use of personal protective equipment is required when engaging in certain operational tasks.