Junior Client Services Manager

About the role

Ogury is a global adtech company powered by Persona Intelligence, its proprietary technology that enables brands and agencies to activate consistent persona-based strategies across channels and drive measurable brand outcomes. The Junior Client Services Manager will own the end-to-end delivery and health of a defined portfolio of client accounts, acting as the primary point of contact for day-to-day needs. This role combines hands-on campaign execution with client relationship management to ensure campaigns meet agreed performance goals. You will work with moderate autonomy while collaborating closely with Sales, Product, Engineering, and other internal teams. The focus is on maintaining persona integrity and enabling marketers to scale audience strategies consistently in a fragmented media landscape. You will proactively monitor risks, optimize campaigns, and support client retention and growth initiatives.

Key facts

What you'll do

Coordinate client onboarding processes and ensure smooth campaign launches for assigned accounts.

Monitor campaign performance, pacing, and account health while proactively identifying and addressing risks or issues.

Set up, manage, and optimize campaigns to deliver against agreed KPIs using Ogury's Persona Intelligence technology.

Act as the primary point of contact for a portfolio of client accounts, building strong and trusted relationships.

Collaborate with Sales, Product, Engineering, and internal teams to support client retention and identify growth opportunities.

Deliver clear performance reporting, insights, and client training based on post-campaign analysis and data interpretation.

Manage multiple campaigns or accounts simultaneously in a fast-paced environment while maintaining high attention to detail.

Maintain strong organizational skills to track campaign setups, approvals, and ongoing optimizations efficiently.

Leverage experience with programmatic advertising ecosystems, including DSPs/SSPs and the bidstream, to inform campaign decisions.

Utilize ad verification tools, ad servers, and tag management systems to ensure accurate campaign execution and measurement.

Support the development of standardized processes that improve efficiency and consistency across client services.

Communicate campaign results and insights to clients in a clear, actionable manner that demonstrates platform value.

Identify opportunities for optimization, upsell, and expansion based on performance data and evolving client needs.

Contribute to a collaborative, inclusive work environment by partnering with colleagues to deliver successful client outcomes.

Requirements

1-3 years' experience managing client accounts in a client-facing, account management, or customer success role.

Proven understanding of digital advertising, campaign management, and programmatic media.

Hands-on or working knowledge of programmatic advertising ecosystems, including DSPs/SSPs and the bidstream.

Experience with 3rd party ad servers such as DCM or Adform is preferred.

Familiarity with ad verification tools like IAS, DoubleVerify, or MOAT is a plus.

Experience with demand-side platforms such as DV360, The Trade Desk, or Adform is beneficial.

Knowledge of tag management systems like Google Tag Manager or Adobe Launch is a plus.

Proven ability to manage multiple campaigns or accounts simultaneously in a fast-paced environment.

Strong analytical and problem-solving skills with the ability to interpret campaign performance data.

Excellent communication and relationship-building skills with clients and internal stakeholders.

High attention to detail and strong organizational skills.

Ability to collaborate effectively across functions and coordinate with multiple teams.

Commitment to maintaining persona integrity and enabling consistent audience strategies across channels.

Willingness to work within Ogury's policies, including flexible working arrangements and wellbeing benefits.

Nice to have

Experience working directly with digital advertising platforms and marketplaces.

Understanding of how proprietary technology like Persona Intelligence drives audience and campaign strategies.

Background in an adtech environment where data-driven decision-making is essential.

Practical notes

This is a full-time position based in Copenhagen.

The role may involve travel as required by client needs and campaign activities.

Visa support may be considered for eligible candidates based on role requirements and local regulations.

Candidates must meet the outlined eligibility criteria without exception.