Solution Consultant

About the role

Nexthink is seeking to expand its Large Enterprise Solution Consulting team in North America to support its ongoing growth. This position is essential for delivering compelling value propositions to executive audiences within enterprise accounts, effectively linking technical capabilities to tangible business outcomes. As a Solution Consultant, you will play a crucial role in assisting the local sales territory in surpassing revenue targets by providing hands-on presales support to both new and existing clients. You will collaborate closely with Sales, Professional Services, and Partner teams to align your efforts with the specific needs of the local market.

Key facts

What you'll do

• Develop expertise in the Nexthink platform, becoming a recognized thought leader both internally and externally, advocating for its business value.
• Assist the sales team in qualifying leads by leveraging in-depth product knowledge to address customer business challenges and demonstrate the value of Nexthink solutions.
• Illustrate how Nexthink's offerings can support broader customer initiatives, translating these into measurable business outcomes.
• Engage with stakeholders across IT Security, IT Operations, and IT Service Management to identify use cases where Nexthink can provide significant value, utilizing strong account management skills and a passion for innovative technology.
• Lead and support large-scale enterprise transactions, applying industry knowledge to facilitate the progression of deals.
• Conduct and facilitate value-based workshops that help potential clients understand how Nexthink can address their strategic priorities and major challenges.
• Represent Nexthink at key company events and marketing activities, acting as a spokesperson for the brand.
• Promote Nexthink both internally and externally, establishing yourself as a recognized thought leader in the field.
• This role requires domestic travel to client locations across the Northeast Region, specifically New York or Boston, with occasional trips to other Nexthink offices in the USA and internationally.

Requirements

• A minimum of 5 years of experience in an enterprise presales or technical consulting role, preferably with a focus on End User Computing SaaS/cloud-based solutions.
• A proven history of collaborating with sales teams to meet or exceed designated revenue targets.
• Experience acting as a key technical resource to introduce new technologies into emerging markets.
• Familiarity with areas such as Workplace, End User, or Desktop Services and their management.
• Knowledge of Digital Experience Monitoring or similar functions related to end-user experience.
• Experience with Cloud technologies, Windows 10, O365, or projects related to migration, release, or change management.
• Understanding of ITIL frameworks, Service Lifecycle, or related quality-of-service disciplines.
• Background in Security, Governance, Risk, or Compliance areas.

Nice to have

• Ability to navigate complex solutions environments effectively.
• Strong business acumen with the capability to translate business contexts into innovative, practical solutions.
• An entrepreneurial mindset, comfortable working independently with minimal supervision, and the discernment to know when to escalate issues.
• Tech-savvy with a quick learning curve regarding Nexthink's products and services.
• Excellent written, verbal, and interpersonal communication skills, capable of engaging with senior leaders and executives.
• A collaborative team player who excels in dynamic, fast-paced environments.

Skills & tools

• Proficiency in presales methodologies and technical consulting practices.
• Familiarity with SaaS/cloud-based solutions and their implementation in enterprise settings.
• Strong analytical skills to assess customer needs and align solutions accordingly.
• Experience with workshop facilitation and stakeholder engagement.

Practical notes

This position offers an exceptional opportunity to join a rapidly growing and innovative company. Nexthink fosters an environment that emphasizes excellence, innovation, openness, and collaboration, allowing employees to thrive.

Total Rewards @ Nexthink

Nexthink provides a comprehensive benefits package, including a competitive base salary and potential commission or performance bonuses. The company covers 100% of health, dental, and vision insurance for its US employees, along with life insurance, long-term disability, and accidental death/personal loss coverage.

• Flexible working hours and unlimited vacation, alongside 15 paid holidays and 3 days dedicated to volunteering.
• A hybrid work model that combines office and remote work, with structured onboarding to promote team integration.
• Complimentary access to professional training platforms for skill enhancement and personal development.
• Up to 16 weeks of paid leave for primary caregivers and 6 weeks for secondary caregivers.
• A 401(k) plan with up to 4% company matching contributions, immediately vested to support retirement savings.
• Referral bonuses for successful hires after three months of continuous employment.

Salary ranges are determined based on various factors, including role, level, experience, and skills. The range provided in job postings reflects Nexthink's good faith estimate of minimum and maximum salary targets for new hires across all US locations. Individual compensation is influenced by relevant factors, including job skills and experience, which may affect the final offer. Your Talent Acquisition Partner will provide more information about the specific salary range during the hiring process.

Nexthink is a global leader in Digital Employee Experience, enabling enterprises to create productive digital workplaces through optimal end-user experiences. By combining real-time analytics, automation, and employee feedback across all endpoints, Nexthink empowers IT teams to meet the demands of the modern digital workplace. With headquarters in Switzerland and offices in multiple countries, Nexthink is committed to enhancing the digital work lives of millions of employees worldwide.