Solution Consultant

About the role

Nexthink is on a mission to expand its Large Enterprise Solution Consulting team across North America, and we are seeking talented individuals to join us. The Solution Consulting organization plays a crucial role in delivering compelling value propositions to executive audiences within enterprise accounts, effectively linking technical capabilities to tangible business outcomes. As a Solution Consultant, you will provide essential presales support to both new and existing clients, collaborating closely with Sales, Professional Services, and Partner teams to align your efforts with local market needs and drive revenue growth.

Key facts

What you'll do

• Become a recognized expert in the Nexthink platform, advocating for its business value both internally and externally.
• Assist the sales team in qualifying leads by leveraging your in-depth product knowledge to address customer challenges and showcase value.
• Illustrate how Nexthink solutions align with broader customer initiatives and translate these into measurable business results.
• Engage with stakeholders in IT Security, IT Operations, and IT Service Management to identify use cases where Nexthink can provide significant value, utilizing strong account management skills.
• Lead and support large-scale enterprise transactions, applying your industry expertise to ensure deals progress smoothly.
• Conduct and facilitate value-driven workshops that help potential clients understand how Nexthink can address their strategic priorities and challenges.
• Represent Nexthink at key company events and marketing initiatives as a speaker, enhancing the brand's visibility and reputation.
• Act as a thought leader for Nexthink, both within the organization and in the broader community, promoting the company's innovative solutions.
• This position will require travel to client sites primarily in the Southeast Region, with occasional trips to other Nexthink locations in the USA and internationally.

Requirements

• A minimum of 5 years of experience in a presales or technical consulting role, preferably in the realm of End User Computing SaaS or cloud-based solutions.
• A proven history of collaborating with sales teams to achieve or surpass designated revenue targets.
• Experience acting as a key technical resource for introducing new technologies in emerging markets.
• Familiarity with one or more of the following areas: Workplace, End User, or Desktop Services management; Digital Experience Monitoring; or similar end-user experience functions.
• Knowledge of cloud technologies, Windows 10, O365, or projects related to migration, release, or change management.
• Understanding of ITIL frameworks, Service Lifecycle, or related quality-of-service practices.
• Experience in Security, Governance, Risk, or Compliance areas.

Nice to have

• Ability to navigate complex solution environments effectively.
• Strong business acumen to translate business contexts into innovative and practical solutions.
• An entrepreneurial spirit, comfortable working independently while knowing when to seek guidance.
• Tech-savvy with the capability to quickly grasp Nexthink's products, services, and business model.
• Excellent written, verbal, and interpersonal communication skills, with the ability to engage senior leaders and executives effectively.
• A collaborative team player who thrives in a dynamic and fast-paced environment.

Skills & tools

• Expertise in SaaS/cloud-based solutions and enterprise presales processes.
• Proficient in stakeholder engagement and account management.
• Strong presentation and workshop facilitation skills.
• Familiarity with IT service management and digital experience monitoring tools.

Practical notes

This is a remarkable opportunity to become part of a rapidly growing and innovative company. At Nexthink, we foster an environment that prioritizes excellence, creativity, openness, and teamwork.

Total Rewards @ Nexthink

Nexthink offers an extensive and competitive benefits package. Your compensation will include a base salary and may also feature a commission or performance bonus plan. We provide comprehensive health, dental, and vision coverage, along with life insurance, long-term disability, and accidental death/personal loss coverage, all at no cost to our US employees.

• Flexible hours and unlimited vacation, in addition to 15 paid holidays and 3 days for volunteering.
• A hybrid work model that balances office and remote work, with structured onboarding to promote team integration.
• Complimentary access to professional training platforms to enhance your skills and explore new interests.
• Generous parental leave policies, offering up to 16 weeks for primary caregivers and 6 weeks for secondary caregivers.
• A 401(k) plan with up to 4% company matching contributions, allowing you to build your retirement savings effectively.
• Referral bonuses for successful hires after three months of continuous employment.

Nexthink is a global leader in Digital Employee Experience, enabling enterprises to create productive digital workplaces through optimal end-user experiences. Our unique combination of real-time analytics, automation, and employee feedback across all endpoints helps IT teams meet the demands of the modern digital workplace. With headquarters in Switzerland and offices worldwide, our dedicated team is committed to enhancing the digital work lives of millions of employees across numerous customers. Join us in our journey of growth and innovation!