Solution Consultant

About the role

Nexthink is in search of a Solution Consultant to join our Large Enterprise Solution Consulting team, which is expanding across North America. This position is vital for driving the success of our sales initiatives by providing essential presales support to both new and existing clients. The role requires a collaborative approach, working closely with Sales, Professional Services, and Partner teams to identify and align with the business needs of the local market.

Key facts

What you'll do

• Serve as a subject matter expert on the Nexthink platform, advocating for its business value to both internal and external stakeholders.
• Assist the sales team in qualifying leads by leveraging extensive product knowledge to address customer challenges and demonstrate the value of our solutions.
• Illustrate how Nexthink's offerings can support broader customer initiatives, translating them into measurable business outcomes.
• Engage with stakeholders in IT Security, IT Operations, and IT Service Management to identify use cases where Nexthink can add value, employing strong account management skills and enthusiasm for innovative technology.
• Lead and support large-scale enterprise transactions, utilizing industry insights to advance deals effectively.
• Facilitate value-based workshops that enable prospects to fully grasp how Nexthink can address their strategic priorities and significant challenges.
• Represent Nexthink as a speaker at key company events and marketing initiatives, enhancing our brand visibility.
• Act as an evangelist for Nexthink, becoming a recognized thought leader both within the company and in the wider industry.
• This position involves fieldwork requiring domestic travel to client sites throughout the North Central region, with occasional trips to other Nexthink locations across the United States and internationally.

Requirements

• A minimum of 5 years of experience in a presales or technical consulting role, ideally focused on End User Computing SaaS or cloud-based solutions.
• A proven history of collaborating with a sales organization to achieve or surpass assigned revenue targets.
• Experience acting as a key technical resource for introducing new technologies into the marketplace.
• Familiarity with one or more of the following areas: Workplace, End User, or Desktop Services and their management.
• Background in Digital Experience Monitoring or related end-user experience functions.
• Knowledge of cloud technologies, Windows 10, O365, or other migration, release, or change-related projects.
• Understanding of ITIL framework, Service Lifecycle, or related quality-of-service practices.
• Familiarity with Security, Governance, Risk, or Compliance disciplines.

Nice to have

• Demonstrated capability to navigate complex solutions environments effectively.
• Strong business acumen, with the ability to translate business context into practical solutions.
• An entrepreneurial mindset, comfortable working independently with minimal supervision, and the judgment to escalate issues when necessary.
• Technical proficiency, with the ability to quickly learn about Nexthink's products and services.
• Excellent written, verbal, and interpersonal communication skills, with the ability to engage senior leaders and executives effectively.
• A collaborative team player who excels at finding solutions in a dynamic and fast-paced environment.

Skills & tools

• Strong understanding of SaaS and cloud-based solutions.
• Proficient in stakeholder engagement and management.
• Ability to conduct workshops and presentations effectively.
• Familiarity with analytics and monitoring tools relevant to digital employee experience.
• Knowledge of IT service management frameworks and principles.

Practical notes

Nexthink offers a comprehensive benefits package, including a competitive base salary and potential commission or performance bonuses. The company provides 100% coverage for health, dental, and vision insurance, along with life insurance, long-term disability, and accidental death/personal loss coverage.

• Flexible hours and unlimited vacation, in addition to 15 days of holidays and 3 extra days for volunteering.
• A hybrid work model that balances office presence with remote work, designed to promote team integration.
• Free access to professional training platforms to foster skill enhancement.
• Generous parental leave policies, offering up to 16 weeks of paid leave for birthing parents and 6 weeks for secondary caregivers.
• A 401(k) plan with company matching contributions of up to 4%, with immediate vesting to support retirement savings.
• Referral bonuses for successful hires after three months of continuous employment.

Base salary ranges are determined based on factors such as country, role, level, experience, and skills. The range displayed in job postings reflects Nexthink's good faith estimate of minimum and maximum salary targets for new hires across all US locations. Individual compensation is influenced by relevant factors, including job skills and experience. The Talent Acquisition Partner will provide specific salary information during the hiring process.

Nexthink is a global leader in Digital Employee Experience, enabling enterprises to create productive digital workplaces through optimal end-user experiences. By combining real-time analytics, automation, and employee feedback, Nexthink assists IT teams in meeting the demands of the modern digital workplace.

Headquartered in Switzerland, Nexthink has a presence in various countries, including France, the UK, Germany, Spain, the UAE, Saudi Arabia, Australia, and the US. Our team of Nexthinkers is dedicated to enhancing the digital work lives of millions of employees across a wide range of clients. As we continue to grow, we are looking for talented individuals to join our innovative company.