Business Operations & Strategy Lead

About the role

You will architect and execute the multi-year business strategy that aligns our fund, tokenize, trade, and spend offerings with the next wave of institutional and agentic demand. You will own the end-to-end analysis of market sizing, customer behavior, and competitive dynamics to define where we play and how we win. You will translate complex regulatory and product inputs into clear strategic choices that prioritize bets, allocate resources, and shape the roadmap. You will partner deeply with product, engineering, and operations to design scalable business models and go-to-market motions that compound our network effects. You will build and maintain the business cases that justify major initiatives, measuring ROI, risk, and optionality at every stage. You will synthesize qualitative insights and quantitative data into narratives that align stakeholders and accelerate execution. You will challenge the status quo by identifying inefficiencies, upside, and new opportunities where others see only complexity. You will act as the primary strategist for cross-functional leadership, ensuring that every major decision is grounded in rigorous analysis and long-term value creation.

Key facts

What you'll do

Analyze the total addressable market for crypto, stablecoins, and tokenized assets to quantify opportunity size and prioritize vertical and geographic plays.

Design and own the end-to-end business models for our fund, tokenize, trade, and spend products, including pricing, unit economics, and margin targets.

Translate regulatory constraints and product capabilities into clear strategic roadmaps that balance speed to market with risk management.

Develop multi-year financial models, scenario analyses, and sensitivity tests to evaluate the ROI of new bets and guide investment decisions.

Define and track leading and lagging metrics across customer acquisition, conversion, retention, and monetization to drive data-informed pivots.

Lead cross-functional initiatives that align product, engineering, marketing, and operations around shared outcomes and measurable impact.

Build and maintain competitive intelligence frameworks that monitor incumbents, startups, and new entrants to identify threats and white-space opportunities.

Partner with enterprise sales and customer success to design scalable go-to-market motions that serve both institutional and high-touch commercial clients.

Own the narrative and materials that communicate our strategic vision to the board, investors, and key stakeholders.

Champion experiments and pilot programs that test new hypotheses quickly, surface learnings, and scale what works.

Establish governance processes for evaluating strategic options, managing trade-offs, and maintaining alignment across growing teams.

Drive the collection and interpretation of qualitative insights from customers, partners, and operators to uncover unmet needs and latent opportunities.

Establish clear hypotheses, success criteria, and feedback loops for each major initiative to ensure continuous learning and adaptation.

Champion the use of AI tools to augment analysis, automate routine work, and accelerate the delivery of high-impact strategic deliverables.

Requirements

You have 8+ years of experience in business strategy, corporate development, or product management within financial services, fintech, or crypto.

You hold a Bachelor's degree and prefer an advanced degree such as an MBA or Master's in Finance, Economics, or a related field.

You have a proven track record of owning complex, end-to-end analyses that inform major business decisions and resource allocation.

You are fluent in financial modeling, unit economics, and go-to-market metrics, with experience building and stress-testing scenarios.

You have experience working with regulated financial services and understand compliance, licensing, and risk considerations in multiple jurisdictions.

You have managed cross-functional stakeholders and influenced without authority, aligning diverse teams around ambitious goals.

You are comfortable operating in fast-paced, ambiguous environments and making high-quality decisions with incomplete information.

You demonstrate strong written and verbal communication, with the ability to synthesize complex topics into clear, actionable narratives.

You have a history of using data and qualitative insights to drive strategic recommendations and measure impact over time.

You are fluent in AI tools and methodologies and integrate them into your analysis and planning workflows.

You have experience collaborating with enterprise customers, partners, and internal stakeholders to translate needs into product and commercial strategies.

You have a bias for action, preferring to test hypotheses in the market rather than over-planning in a vacuum.

You are comfortable managing multiple priorities and delivering high-quality outputs under tight deadlines.

You have a deep understanding of crypto, stablecoins, tokenization, and the dynamics of digital asset markets.

Nice to have

Experience in fundraising, investor relations, or managing board-level relationships in fast-growth companies.

Background in AI product development or working with AI-native teams to augment business processes.

Prior work in a regulated environment such as banking, payments, or securities trading.

Experience building and scaling marketplace or network effects businesses.

Hands-on experience with tokenization, custody, or infrastructure integrations in the blockchain ecosystem.

Practical notes

Work model: Hybrid

Hours: Full-time (40 hours per week)

Travel: Occasional domestic travel may be required

Visa: Sponsorship available for roles requiring it

Application deadline: None specified, apply as soon as possible