Project Manager

About the role

You are a highly organized and detail-oriented individual who thrives in fast-paced, dynamic environments and owns the end-to-end management of digital projects from initial discovery through final delivery. You will lead and coordinate cross-functional teams composed of Strategy, UX Design, and Technology professionals to ensure that digital products and experiences meet the highest standards of quality and client satisfaction. In this role, you will act as the primary point of contact for clients, building strong relationships and ensuring clear, consistent communication throughout every phase of the project lifecycle. You are motivated to grow both your project management and consulting skill set by structuring complex problems and translating them into actionable, strategic solutions. You will contribute directly to how problems are framed and how solutions are delivered, shaping the overall direction of digital initiatives. You will support the creation of digital solutions for a diverse range of clients and industry verticals, applying your expertise to varied challenges. Finally, you will facilitate and participate in key workshops such as discovery sessions, design thinking exercises, and project planning sessions to drive alignment and momentum.

Key facts

What you'll do

Lead and manage digital projects varying in size, ranging from smaller rapid-to-market initiatives to large-scale, enterprise-level digital transformation programs.

Develop and manage comprehensive project plans that outline timelines, resourcing requirements, scope definitions, and budget management strategies to ensure successful execution.

Drive day-to-day execution across cross-functional teams including Strategy, UX Design, and Technology to maintain momentum and alignment.

Manage day-to-day project activities and rigorously track progress to ensure all deliverables are completed on time and to a high standard of quality.

Act as the primary point of contact for clients, serving as their main liaison and ensuring clear communication, transparency, and alignment throughout the entire project lifecycle.

Identify potential risks early, proactively working with internal teams to resolve blockers and implement mitigation strategies to keep projects on track and within scope.

Support the conception and development of digital solutions tailored to a variety of clients and verticals, ensuring solutions are both innovative and technically feasible.

Collaborate with internal teams to deeply understand and interpret client business challenges, translating them into structured, actionable plans with clear deliverables and milestones.

Facilitate and actively participate in workshops such as discovery sessions, design thinking exercises, and project planning sessions to gather insights and drive co-creation.

Structure and own all client-facing deliverables including presentations, documentation, reports, and other materials to ensure clarity, professionalism, and consistency.

Ensure that all project documentation is thorough, organized, and easily accessible to both internal stakeholders and external clients for reference and review.

Apply Agile and iterative delivery principles to adapt plans quickly in response to feedback, changing requirements, or emerging opportunities.

Champion continuous improvement by analyzing project outcomes, capturing lessons learned, and applying those insights to future engagements.

Work comfortably in a matrixed environment, balancing multiple priorities and managing competing demands across different teams and client needs.

Demonstrate strong ownership of project health, proactively communicating status, risks, and dependencies to internal stakeholders and leadership.

Requirements

Minimum 2+ years of relevant experience in a project management or similar role within a digital or consulting environment.

Experience managing digital projects across design and/or technology teams, coordinating efforts to ensure seamless integration and delivery.

Strong understanding of project management methodologies such as Agile, Scrum, or similar frameworks, and the ability to apply them in real-world contexts.

Proven ability to effectively manage timelines, budgets, and project scope while maintaining a high level of quality and stakeholder satisfaction.

Strong track record in client communication, building trust, and managing stakeholder expectations through clear and professional interactions.

A demonstrable passion for digital experiences, user experience, and technology, with a keen interest in how digital solutions drive business value.

Excellent written and verbal communication skills, with the ability to convey complex information in a clear, concise, and engaging manner.

Exceptional organizational skills and attention to detail, ensuring accuracy and consistency across all project activities and deliverables.

Strong problem-solving ability and an analytical mindset, enabling you to assess situations, identify root causes, and recommend effective solutions.

Self-motivated individual with a consistent desire to do their best work every day, taking initiative and ownership in all assigned tasks.

Ability to work effectively both independently and as part of a collaborative team, contributing positively in group settings and supporting peers.

Comfortable with presenting findings, leading discussions, and facilitating decision-making processes with clients and internal stakeholders.