Business Analyst
Job description
About the Role
The role of Associate, Digital within the Digital team at Konrad is designed for early-to-mid career professionals. Your internal title will be Associate, Digital, and you will primarily operate in a business analysis capacity across diverse client engagements. According to the source description, you are a professional with a strong foundation in process improvement and a demonstrable desire to grow both your technical and consulting skill set. You will leverage your analytical background to support the delivery of digital products for clients. This involves translating complex business problems into clear functional requirements through requirements gathering and process optimization solutions. These solutions help organizations better understand their business needs and make informed strategic decisions.
This position provides exposure to broader areas of digital consulting, including digital product development, digital transformation, and user experience (UX/CX). You will be expected to understand how business requirements support product decisions, customer experiences, and overall business strategy. The role involves working closely with senior analysts, engineers, product managers, designers, and business stakeholders. Under guidance and mentorship, you will contribute to analysis initiatives including process mapping, requirements documentation, stakeholder interviews, and gap analysis. The position requires a commitment to building broader consulting skills across project management, user experience, and design thinking. You are expected to be curious, detail-oriented, and motivated to continuously improve your analytical and consulting capabilities.
What You'll Do
Your responsibilities will focus on bridging the gap between client needs and technical solutions. You will support client and internal teams in understanding complex business problems and translating them into clear functional requirements. This involves analyzing business processes to identify inefficiencies, bottlenecks, and opportunities for improvement under the guidance of senior team members. You will facilitate stakeholder workshops and interviews to gather and document business needs effectively.
A significant part of the role involves assisting in the creation of essential documentation, such as user stories, process flows, and business requirements documents. You will collaborate closely with product managers and engineers to ensure that technical solutions align precisely with business goals. Communicating findings clearly through reports, presentations, and process maps is a key responsibility. You will proactively identify opportunities to improve project workflows and requirement gathering methodologies.
Your contributions will extend to participating in analysis initiatives, including process mapping, requirements documentation, stakeholder interviews, and gap analysis. You will build broader consulting skills in areas like project management, user experience, and design thinking. The role requires assisting in evaluating how business requirements support product decisions, customer experiences, and overall business strategy. You will participate in gathering insights that inform digital product development and digital transformation initiatives. Maintaining a structured approach to documenting and validating requirements throughout the project lifecycle is also a core function of this position.
Requirements
The qualifications for this role specify a minimum of 1+ years of experience in a business analyst, systems analyst, or strategy-focused role. Candidates must have experience with requirements gathering methodologies, such as Agile, Scrum, or similar. Proficiency with project management and collaboration tools, including Jira, Confluence, and Asana, is required. A foundational understanding of digital product lifecycles and business analysis best practices is essential.
You must have experience facilitating workshops and managing stakeholder expectations. The role demands strong analytical and problem-solving skills with a keen attention to detail. Clear written and verbal communication skills are non-negotiable. The ability to work collaboratively in cross-functional and consulting-style environments is a key requirement. Additionally, you should demonstrate an interest in learning about industry-specific trends, data governance, and strategic planning. These qualifications ensure success in a role that operates within structured frameworks while encouraging the proposal of improvements and the challenging of existing processes.