Manager, Strategy & Technology

About the role

You will own the end-to-end strategy and delivery of complex consulting engagements as the This role requires you to translate ambiguous business challenges into clear, actionable pathways by leveraging design thinking and strategic foresight. You will architect and oversee the implementation of digital solutions that align technology capabilities with client business ambitions. You will act as a trusted advisor, guiding C-suite stakeholders through early ideation and toward concrete, impactful customer experiences. Your work will directly shape software solutions and service offerings across diverse industries and verticals. You will foster a culture of relentless curiosity and continuous learning within your team. You will be instrumental in spotting adjacent opportunities where emerging technologies like AI can create differentiated value. Ultimately, you will ensure that every engagement meets the highest standards of quality and exceeds client expectations.

Key facts

What you'll do

You will orchestrate the full engagement lifecycle for strategy and technology initiatives from initial discovery through to implementation and optimization. You will translate vague aspirations into clearly defined project scopes, timelines, and success metrics for every engagement. You will serve as the primary day-to-day liaison with clients, managing expectations and resolving issues independently to maintain strong relationships. You will proactively analyze workflows and system interactions to identify friction points and drive opportunities for continuous improvement. You will design and facilitate design thinking workshops to co-create future-state experiences with stakeholders and users. You will craft innovative software solutions that address specific client needs while adhering to technical best practices. You will analyze market trends and competitive landscapes to uncover new avenues for business development with existing accounts. You will break down complex client problems and guide cross-functional design and technology teams toward elegant, user-centric outcomes. You will stay at the forefront of design methodologies and technology trends, including the practical applications and limitations of AI. You will provide coaching, feedback, and career development guidance to junior consultants and designers on your team.

Requirements

You must possess a minimum of 5+ years of relevant professional experience in a consulting or client-facing role. You must demonstrate excellent experience in leading management consulting, strategy, design, and technology delivery teams. You must have a proven ability to build and maintain excellent relationships with a strong capacity to influence stakeholders without direct authority. You must have a clear understanding of complex management, business, and finance processes across a variety of industry verticals. You must exhibit outstanding organizational, written, and verbal communication skills coupled with strong analytical problem-solving abilities. You must have a strong track record of liaising with and collaborating effectively with clients from diverse industries and cultural backgrounds. You must have a proven history of successfully leading multiple large and complex programs concurrently under tight deadlines. You must have a deep understanding of modern design processes, project management frameworks, and technology implementation lifecycles. You must have hands-on experience in mentoring, coaching, and growing other team members to elevate the overall performance of the group.

Nice to have

The role favors candidates who bring a demonstrable record of leading medium and large teams in fast-paced environments. Preference will be given to individuals who have previously worked with clients and projects of various size and complexity. Candidates who can showcase experience in leveraging AI and emerging technologies to create impactful end-to-end customer journeys will be viewed favorably. A background in digital product development and a passion for building high-quality digital experiences is highly valued. Experience with parental leave program administration or tech and travel allowance optimization is considered a bonus point.

Practical notes

This role operates from a New York location. The engagement type and specific compensation details are not disclosed in the source material. The position requires collaboration within a culture that values innovation, learning, and a commitment to creating best-in-class digital products used by hundreds of millions of consumers.