Consultant, Strategy & Technology

About the role

You thrive at the intersection of business strategy, digital design, and technology delivery while collaborating closely with multidisciplinary team members to execute impactful projects. You will guide clients through our structured Design Thinking Process to craft cutting edge user experiences that merge creative insight with technical feasibility. This role requires a natural inclination for understanding complex business challenges and translating them into smart, intuitive, and human-centered solutions. You will leverage emerging capabilities including AI to drive innovation in user experiences and support the technical implementation of digital initiatives. The position involves close collaboration across Strategy, Project Management, User Experience Design, and Technology teams within a fast-paced environment. You will be expected to demonstrate a passion for designing elegant digital products that serve millions of consumers globally. This is a role for a lifelong learner who builds trust through thought leadership and clear, confident communication with stakeholders at every level.

Key facts

What you'll do

Lead the research and synthesis of user and business requirements through interviews, workshops, and data analysis to frame complex challenges.

Support senior team members on projects of varying scale, from rapid-to-market initiatives to enterprise-wide digital transformation programs.

Facilitate and co-lead user experience design thinking workshops with clients to explore ideas, validate concepts, and align on strategic direction.

Interpret intricate client business problems and goals, then collaborate with design and technology teams to define viable, user-centered solutions.

Gather detailed information on client business processes, critical success factors, and competitive positioning through structured interviews and desk research.

Coordinate project activities, manage timelines, and ensure clear documentation such as presentations, rationale, and request for proposal responses.

Champion design and technology thought leadership by monitoring emerging trends, evaluating tools, and assessing the impact of innovations like AI on product roadmaps.

Translate ambiguous objectives into structured narratives, compelling visuals, and concise documentation that guide decision-making and development teams.

Act as a bridge between stakeholders and delivery teams to ensure alignment on objectives, scope, and user value throughout project lifecycles.

Contribute to the development of best-in-class digital products by applying proven design methods and technology-aware problem solving.

Support the creation of digital solutions tailored to diverse clients and industry verticals, adapting approaches to meet specific constraints and opportunities.

Enable continuous learning and improvement by documenting outcomes, capturing lessons learned, and sharing insights across the team.

Requirements

Bring a minimum of 2+ years of relevant professional experience in strategy, design, or technology roles that involve client collaboration.

Demonstrate prior experience contributing to strategy, design, and technology engagements where business and user needs intersect.

Show a demonstrable passion for user experience, digital design, and technology through personal projects, case studies, or professional work.

Maintain a strong track record of effectively liaising with and collaborating with clients from varied backgrounds and organizational levels.

Exhibit a keen interest in learning about the latest technologies, including emerging tools, platforms, and methodologies.

Show an appreciation for great digital design, evidenced by an ability to critique and contribute to design decisions.

Possess excellent written competency and communication skills to produce clear documentation and articulate complex ideas simply.

Apply an analytical mindset to break down problems, identify patterns, and evaluate multiple solution pathways.

Demonstrate strong problem-solving ability by approaching challenges methodically and iteratively testing hypotheses.

Operate as a self-motivated individual who takes initiative, manages workload proactively, and strives for high-quality output daily.

Function comfortably within a team environment while also working independently on defined tasks and deliverables.

Feel at ease presenting ideas and public speaking in front of clients and internal stakeholders to convey confidence and clarity.

Practical notes

BrainStation courses provide a valuable foundation in design and development best practices, and experience with these methodologies can strengthen your application.

Konrad is committed to maintaining a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants, regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status will be considered for employment. We celebrate the uniqueness that each individual brings to our team and we do not discriminate on the basis of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.