General Manager - Research Triangle Park

About the role

You will own the complete operational performance and financial health of the JETSET Pilates studio located within the Research Triangle Park region. You serve as the primary steward of the studio environment, directly influencing the quality of the member journey and the development of the team. Success in this position requires a dedication to upholding the JETSET Pilates brand promise in every interaction and decision you make. You will balance hands-on instruction with high-level oversight to maintain the highest standards of service delivery. This role demands a commitment to both people management and sustainable business growth. You will ensure that every action reflects the core attributes of an outstanding JETSET Pilates instructor.

Position Overview

You are the central figure ensuring the studio operates effectively and achieves its strategic objectives with precision. You will create a welcoming atmosphere for new members while simultaneously fostering a collaborative culture among instructors. The position demands a balance of teaching on the floor and high-level oversight to maintain standards across all touchpoints. You will analyze trends and adjust workflows to ensure the studio remains efficient and member-focused. All actions taken must reflect the core attributes of an outstanding JETSET Pilates instructor. The role requires a commitment to both people management and business growth. You will act as a leader who inspires trust and excellence daily.

Compensation and Location

The position is based at the Research Triangle Park location in North Carolina. The compensation package for this role is set at seventy thousand United States dollars for the calendar year 2025. This remuneration reflects the scope of responsibility and the impact the manager will have on the studio's success.

What you'll do

• Execute the daily operations of the JETSET Pilates studio to ensure a premium member experience from arrival to departure.
• Design and implement intake processes that create a positive first impression for new members and clearly communicate studio standards.
• Construct the weekly class schedule by balancing eight instructional sessions with coverage needs to guarantee members always access high-quality Pilates sessions.
• Analyze performance data to identify trends and drive operational refinement that improves both member outcomes and internal efficiency.
• Coordinate logistics such as shipping schedules to guarantee that materials and resources arrive precisely when the team requires them.
• Build external relationships that forge partner connections aligning local opportunities with the overarching brand values and community goals.
• Champion initiatives focused on building a stronger internal culture that develops instructors and strengthens group cohesion over the long term.
• Provide clear feedback through review cycles to ensure instructors maintain a precise understanding of expectations and performance standards.
• Monitor key performance indicators to ensure the studio meets financial, membership, and satisfaction targets consistently.
• During peak operational periods and special events, steer ship activities to maintain a calm and focused environment that navigates busy times successfully.
• Uphold the JETSET Pilates brand by ensuring every interaction and decision reinforces the promise delivered to members and clients.
• Lead by example in the studio, demonstrating the teaching standards, work ethic, and professionalism expected of every instructor.

Requirements and Qualifications

Candidates must have completed the JETSET Pilates training program prior to assuming this role to ensure alignment with the brand's teaching methodology and standards. Demonstrated teaching experience is mandatory, with the expectation to instruct approximately eight classes each week to maintain instructional excellence. In addition to instructing, you must remain present in the studio for a total of twenty-five classes weekly to stay connected with the floor culture. The successful applicant will manage all operational aspects of the studio, covering growth, people management, and overall studio performance with accountability. A relentless pursuit of defined business targets is required to drive progress across every functional area including membership, finance, and operations. Finally, the ability to cultivate strong relationships both internally within the studio and externally with stakeholders is crucial for long-term success and brand integrity.

Practical notes

The role requires a commitment to working full-time hours at the Research Triangle Park location. Travel is not expected as part of the standard work arrangement for this position. No specific visa sponsorship information is provided within the source materials. The start date is not defined in the available documentation, so candidates should confirm timing during the hiring process.